Fabrication Account Manager

Kloeckner Metals Corporation in; Dallas (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) with Company Match

Health insurance

Vision

Wellness Stipend

Paid Time Off

Tuition reimbursement

Job summary

Kloeckner Metals Corporation is seeking a Fabrication Account Manager in Dallas. This role serves as the primary contact for assigned accounts, managing Outside Processing (OOP) from project award through completion.

The successful candidate will be responsible for customer relationships, order management, and ensuring project schedules are met while addressing any client needs. The position demands a strong focus on quality and coordination across supply chain activities.

Qualifications

• 5–7 years of relevant experience preferred.
• Strong written and verbal communication skills.
• Proficient in business math and statistics.

Responsibilities

• Process timely and accurate Purchase Orders.
• Monitor the integrity of Bill of Materials (BOM).
• Prepare monthly reports on account status.
• Build and maintain strong client relationships.

Skills

Problem-solving

Customer service

Interpersonal skills

Time management

Communication

Analytical skills

Education

Bachelor's degree in supply chain management or related field

Tools

Epicor

Spreadsheets

Inventory systems

Job description

Job Summary

The Fabrication Account Manager serves as the primary contact for assigned accounts and manages Outside Processing (OOP) from project award through completion. Responsibilities include customer relationships, order management, forecasting, scheduling, inventory and supply chain coordination, quality, and customer service. The FAM manages multiple projects while ensuring schedules, quality standards, and company policies are met, workscollaboratively with internal and external customers to successfully drive the vision and mission of Kloeckner Metals. Plan, develop, implement, and evaluate processes for on-time material delivery from supplier to customer including analyzing customer forecasts and managing supplier schedules

Summary of Essential Job Functions/Responsibilities

• Process timely and accurate Purchase Orders in accordance with customer needs
• Monitor the integrity of Bill of Material (BOM) and manage inventory accuracy
• Maintain pricing verification and updates
• Build and maintain strong, long-term client relationships
• Develop and maintain good working knowledge of end user applications of assigned accounts
• Manage aged inventory
• Prepare monthly reports on account status
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Advise management of challenging customer requests and elevate issues as needed
• Ensure attainment of efficient and economical performance in relation to profit and year-end goals
• Other related duties as assigned

Qualifications

• Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations
• Manages difficult or emotional customer and employee situations; Responds promptly to customer and departmental needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments
• Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in and leads meetings
• Completes managerial tasks correctly and on time; Supports organization's goals and values
• Prioritizes and plans work activities of the OOP Department; Uses time efficiently; Plans for additional resources; Sets goals and objectives
• Excellent interpersonal skills and a collaborative management style
• Strong commitment to high professional ethical standards in a diverse workplace
• Excels at operating in a fast pace, community environment
• Persuasive with details and facts
• Bachelor's degree in supply chain management or related field and/or 5–7 years of relevant experience preferred
• Strong written and verbal communication skills with the ability to interpret business reports and data
• Proficient in business math, statistics, algebra, and basic geometry
• Strong problem-solving skills and ability to interpret written, verbal, diagram, and schedule instructions
• Advanced proficiency with spreadsheets, databases, inventory and order-processing systems, email, and internet applications. Epicor experience a plus

Ability to sit, stand, and move throughout an office or building. May be exposed to electrical, mechanical, or chemical hazards. Must be able to perform all essential job duties satisfactorily. Reasonable accommodations may be provided for individuals with disabilities.

• 401(k) with Company Match
• Health insurance – Medical/Prescription Drug
• Vision
• Health Savings Account
• Wellness Stipend
• Paid Life insurance
• Paid Long-Term Disability Insurance
• Paid Short-Term Disability Insurance
• Adoption Assistance (Financial)
• Adoption & Fertility Navigation Support
• Paid Time Off
• Paid Holidays
• Referral Program
• Employee Assistance Program
• Employee Discount

Fabrication Account Manager (Administrative)

Job Summary

The Fabrication Account Manager serves as the primary contact for assigned accounts and manages Outside Processing (OOP) from project award through completion. Responsibilities include customer relationships, order management, forecasting, scheduling, inventory and supply chain coordination, quality, and customer service. The FAM manages multiple projects while ensuring schedules, quality standards, and company policies are met, workscollaboratively with internal and external customers to successfully drive the vision and mission of Kloeckner Metals. Plan, develop, implement, and evaluate processes for on-time material delivery from supplier to customer including analyzing customer forecasts and managing supplier schedules

Summary of Essential Job Functions/Responsibilities

• Process timely and accurate Purchase Orders in accordance with customer needs
• Monitor the integrity of Bill of Material (BOM) and manage inventory accuracy
• Maintain pricing verification and updates
• Build and maintain strong, long-term client relationships
• Develop and maintain good working knowledge of end user applications of assigned accounts
• Manage aged inventory
• Prepare monthly reports on account status
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Advise management of challenging customer requests and elevate issues as needed
• Ensure attainment of efficient and economical performance in relation to profit and year-end goals
• Other related duties as assigned

Qualifications

• Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations
• Manages difficult or emotional customer and employee situations; Responds promptly to customer and departmental needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments
• Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in and leads meetings
• Completes managerial tasks correctly and on time; Supports organization's goals and values
• Prioritizes and plans work activities of the OOP Department; Uses time efficiently; Plans for additional resources; Sets goals and objectives
• Excellent interpersonal skills and a collaborative management style
• Strong commitment to high professional ethical standards in a diverse workplace
• Excels at operating in a fast pace, community environment
• Persuasive with details and facts
• Bachelor's degree in supply chain management or related field and/or 5–7 years of relevant experience preferred
• Strong written and verbal communication skills with the ability to interpret business reports and data
• Proficient in business math, statistics, algebra, and basic geometry
• Strong problem-solving skills and ability to interpret written, verbal, diagram, and schedule instructions
• Advanced proficiency with spreadsheets, databases, inventory and order-processing systems, email, and internet applications. Epicor experience a plus

Ability to sit, stand, and move throughout an office or building. May be exposed to electrical, mechanical, or chemical hazards. Must be able to perform all essential job duties satisfactorily. Reasonable accommodations may be provided for individuals with disabilities.

Benefits

• 401(k) with Company Match
• Health insurance – Medical/Prescription Drug
• Dental
• Vision
• Health Savings Account
• Wellness Stipend
• Paid Life insurance
• Paid Long-Term Disability Insurance
• Paid Short-Term Disability Insurance
• Adoption Assistance (Financial)
• Adoption & Fertility Navigation Support
• Paid Time Off
• Paid Holidays
• Referral Program
• Employee Assistance Program
• Employee Discount
• Tuition reimbursement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Internal Sales