Account Management Intern - Summer 2027

Uber Freight; Rogers (AR); Vor Ort; USD 28.000 - 34.000; Vollzeit

Zusammenfassung

Uber Freight is seeking an Account Management Intern to support the team in delivering a best‑in‑class customer experience. You will gain hands‑on exposure to client operations, logistics coordination, and strategic relationship management.

Responsibilities include assisting in account relationships, handling inquiries and escalations, monitoring performance, and collaborating with internal teams to ensure accurate shipment execution.

Qualifikationen

• Pursuing a Bachelor’s degree in a supply chain field with a graduation window of 2027–2028.
• Seeking a candidate who can work full‑time during the internship period (40 hours/week).
• Location options: Rogers, AR or Chicago, IL with strong communication skills.
• Interest in sales, relationship management, and data‑driven insights.

Aufgaben

• Assist in building and maintaining relationships with customer accounts.
• Support account managers by handling inquiries, issues, and escalations.
• Monitor account performance and identify improvement opportunities.
• Coordinate shipments and services with internal teams for timely execution.
• Communicate proactively and solve customer needs, documenting outcomes.
• Analyze account data and help prepare performance reports and recommendations.
• Learn pricing strategies and market trends within Transportation Management Systems.

Kenntnisse

Relationship-building

Negotiation

Data analysis

CRM tools

Excel

PowerPoint

Pricing awareness

Ausbildung

Bachelor’s degree in a Supply Chain field

Tools

Transportation Management Systems (TMS)

CRM tools

Jobbeschreibung

Application Deadline

Please note that the application window for this role will officially close on October 30th.

About the Role

The Account Management Intern will support the account management team in delivering a best-in-class customer experience. This role provides hands‑on exposure to client account operations, logistics coordination, and strategic relationship management. Interns will assist in ensuring service excellence, driving retention, and supporting growth initiatives while collaborating with internal teams to meet operational and strategic goals.

What the Candidate Will Do

• Assist in building and maintaining strong relationships with customer accounts to ensure satisfaction and loyalty.
• Support account managers in responding to inquiries, resolving issues, and managing escalations.
• Help monitor account performance and identify opportunities for improvement.
• Collaborate with internal teams to ensure timely and accurate execution of shipments and services.
• Participate in proactive communication and problem‑solving to address customer needs.
• Analyze account data and assist in preparing performance reports and recommendations.
• Gain exposure to pricing strategies, market trends, and Transportation Management Systems.

Basic Qualifications

• Currently pursuing a Bachelor’s degree in a Supply Chain-related field
• Expected graduation date between December 2027 and May 2028
• Ability to work in one of the following locations: Rogers, AR or Chicago, IL
• Ability to work full‑time (40 hours) between June 7, 2027 – August 13, 2027

Preferred Qualifications

• Strong negotiation and relationship‑building skills
• Ability to manage multiple priorities in a fast‑paced environment
• Ability to analyze data and create actionable reports
• Problem‑solving and critical thinking skills
• Interest in sales and business development
• Experience with CRM tools and Transportation Management Systems (preferred but not required)
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

Benefits & Compensation for U.S. Employees

Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short‑and long‑term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.

About Uber Freight

Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com

Candidate Privacy Notice

Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice .

EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Uber Freight’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A \"disabled veteran\" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A \"recently separated veteran\" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An \"active duty wartime or campaign badge veteran\" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An \"Armed forces service medal veteran\" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Eligibility Requirements

Are you legally authorized to work in the country for which you are applying, both now and in the future, without requiring visa sponsorship?

Are you currently in one of these sponsored statuses: O-1, TN, H1B1, H1B, E3?

Are you currently in student (F-1) or Trainee (J1) status and/or have work authorization under CPT, OPT or STEM OPT?

Are you subject to any restrictive covenants (e.g., non-compete, non-solicit agreements) that would prevent you from working at Uber Freight?

Who is your current or most recent employer?

If you're a student, enter 'Student'