Account Lead

X4 Technology

New York (NY)

On-site

USD 120,000 - 150,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A rapidly growing fintech company is seeking a driven Account Manager in New York City. The role involves managing key client relationships, ensuring customer satisfaction, and identifying growth opportunities. Ideal candidates have experience in account management, particularly in fintech, and possess strong communication skills. This position offers a competitive salary and benefits package, with opportunities for professional growth.

Qualifications

Minimum of 3 years’ experience in account management or customer success.
Strong knowledge of cross-border payments and enterprise payment platforms.

Responsibilities

Serve as the primary point of contact for a portfolio of clients.
Drive client growth through upselling and cross-selling strategies.
Collaborate with cross-functional teams to enhance customer experience.

Skills

Client Relationship Management

Communication

Organizational Skills

Job description

1 week ago Be among the first 25 applicants

This range is provided by X4 Technology. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$120,000.00/yr - $150,000.00/yr

Direct message the job poster from X4 Technology

Scaling global teams in Payments and Fintech

An established and rapidly growing global fintech company is seeking a driven, relationship-focused Account Manager to join its team in New York City.

In this role, you’ll play a pivotal part in managing and expanding key client relationships post-onboarding, ensuring customers achieve maximum value from the platform while identifying new opportunities for growth.

If you’re energized by working in a fast-paced, globally minded organization - and thrive when collaborating across teams to deliver exceptional service - this is a unique opportunity to make a meaningful impact.

Key Responsibilities of the Account Manager:

Serve as the primary point of contact for a portfolio of clients, managing day-to-day support needs and strengthening long-term relationships.
Drive client growth by identifying opportunities to expand product usage and increase account revenue through upselling and cross-selling strategies.
Develop and execute tailored account plans in collaboration with internal stakeholders, aligning with clients’ evolving business needs.
Leverage data to monitor account performance, address challenges proactively, and inform strategic conversations with clients.
Collaborate closely with cross-functional teams - including business development, product, finance, and marketing - to deliver a seamless and value-driven customer experience.

Requirements of the Account Manager:

Minimum of 3 years’ experience in account management, customer success, or a similar client-facing role, ideally within fintech, payments, or financial services.
Strong knowledge of cross-border payments, international transaction flows, and enterprise payment platforms.
Proven ability to grow and retain accounts while providing exceptional client service.
Exceptional organizational and communication skills, with a solutions-oriented mindset and the ability to manage competing priorities.

The firm are offering up to $145000 on the base for the right candidate, alongside an attractive wider benefits package.

The team are looking for someone to join asap, so if you are ready to join a company where you can grow, lead, and make a global difference, then apply today!

Seniority level