Account Growth Specialist - Inside Sales

CSW Industrials, Inc.; Rockwall (TX); Hybrid; USD 42,000 - 68,000; Full time

Benefits offered by this job

Disability insurance

Life insurance

Flexible Spending Account

Health Savings Account

Paid time off

Maternity/Paternity leave

Employee Assistance Program

401(k) match

ESOP

UKG Wallet

Job summary

CSW Industrials, Inc. in Rockwall, TX, is seeking an Inside Sales/Customer Service professional to manage a portfolio of existing customer accounts focused on Hydrotex branded products.

You will field incoming leads, support field sales, prepare proposals, and grow share of wallet while collaborating with pricing, product management, and marketing. This office-based role requires a Bachelor’s degree and strong communication, CRM and MS Office skills.

Qualifications

• Bachelor's Degree in related field required.
• Inside Sales/Customer Service/Sales administration experience is preferred.
• Excellent communication and follow up skills are required.
• Requires proficiency in the use of personal computer, Microsoft Office, CRM, and other technology tools.
• Must have good customer service skills and be flexible and adaptable.
• Must be a self-starter and self-motivated.
• Role will work in office in Rockwall, TX.

Responsibilities

• Make outbound calls to customers and prospects to promote our products, initiate new orders, and introduce new products.
• Utilize the CRM (Salesforce) to manage contacts, document details of conversations and create campaigns.
• Learn proper product information to be able to communicate with customers effectively.
• Prepare proposals and quotes as requested/needed.
• Communicate market intelligence obtained with supervisor.
• Follow up on leads generated from trade shows, websites and other channels.
• Provide support to outside sales team by communicating customer activity and providing leads.
• Lead efforts to organize and manage all records, reports, and data for the Sales Department.
• Introduce additional products into customer accounts to grow share of wallet.
• Periodically visit customers in person to strengthen relationship.
• Utilize purchasing history and other data to prompt new orders with customers.
• Work collaboratively with customer service, pricing, product management, and marketing to meet your goals.
• Position goals are growth in top line revenue and profit margin.
• Perform other duties as needed.

Skills

Inside Sales

Customer Service

Sales Admin

Education

Bachelor's Degree

Tools

Salesforce CRM

Microsoft Office

Job description

CSW Industrials, Inc. in Rockwall, TX, is seeking an Inside Sales/Customer Service professional to manage a portfolio of existing customer accounts focused on Hydrotex branded products.

You will field incoming leads, support field sales, prepare proposals, and grow share of wallet while collaborating with pricing, product management, and marketing. This office-based role requires a Bachelor’s degree and strong communication, CRM and MS Office skills.