Account Growth & Client Success Manager

Kleenmark Services Corp; Appleton (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

401K/403b Plan

Job summary

KleenMark is seeking an Account Manager responsible for overall customer satisfaction across assigned accounts and for promoting our brand in the market. You will supervise staff, manage payroll and budgets, and collaborate with sales, HR, and other departments to maximize revenue and ensure service excellence.

In this role, you will build long-term client relationships, conduct regular reviews, and seek opportunities to bundle services and products.

Qualifications

• 3 to 5 years related experience, or additional years of education and experience are required.
• College degree in Business Administration or other business-related area of discipline preferred.

Responsibilities

• Manage overall satisfaction of assigned accounts.
• Supervise staff and monitor payroll and budget reporting.
• Actively sell services and products to current and prospective clients.
• Coordinate with other departments (sales, HR) to ensure policy adherence.
• Grow and develop customer accounts by bundling services and consumables.
• Provide excellent customer service to internal and external customers.

Skills

Communication

Leadership

Organization

Problem-solving

Multitasking

Microsoft Office

Education

College degree in Business Administration or related field

Tools

Microsoft Office

Job description

KleenMark is seeking an Account Manager responsible for overall customer satisfaction across assigned accounts and for promoting our brand in the market. You will supervise staff, manage payroll and budgets, and collaborate with sales, HR, and other departments to maximize revenue and ensure service excellence.

In this role, you will build long-term client relationships, conduct regular reviews, and seek opportunities to bundle services and products.