Account Growth & Client Success Associate

Great Lakes Outreach Wisconsin; Milwaukee (WI); Sur place; USD 40 000 - 55 000; Plein temps

Résumé du poste

Great Lakes Outreach Wisconsin is seeking a Junior Account Manager to be the first point of contact for new customers, addressing queries and boosting client satisfaction.

You will leverage communication skills to identify client needs and represent the company positively, with prior customer service experience as a plus. This role aims to build profitable, long-term relationships with clients to meet business objectives.

Qualifications

• Proven work experience as a Junior Account Manager or relevant sales role.
• Understanding of sales principles and ability to deliver excellent customer experience.
• Strong verbal and written communication skills with an ability to build relationships.
• Effective presentation and negotiation skills.
• High degree of professionalism.
• Good time-management skills with a problem-solving attitude.

Responsabilités

• Gather information on assigned clients
• Contact clients to understand their needs
• Provide after-sales support to retain customers
• Ensure prompt and accurate answers to clients’ queries
• Build strong client relationships, through regular communication
• Report on the status of accounts
• Suggest company products/services that maximize client satisfaction
• Communicate product and pricing details clearly
• Promote new products/services to existing customers

Connaissances

Proven work experience

Sales principles understanding

Strong communication

Presentation & negotiation

Professionalism

Time management & problem solving

Description du poste

Great Lakes Outreach Wisconsin is seeking a Junior Account Manager to be the first point of contact for new customers, addressing queries and boosting client satisfaction.

You will leverage communication skills to identify client needs and represent the company positively, with prior customer service experience as a plus. This role aims to build profitable, long-term relationships with clients to meet business objectives.