Account Growth & Client Success Associate

ProPetro Services, Inc; Houston (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

PROPWR in Houston, TX seeks an Associate Account Manager to grow key customer accounts, support day-to-day needs, and help with marketing initiatives. You will coordinate internal teams, assist with reporting and invoicing, and support technical tool development for better decision making.

The role requires strong data skills, CRMs experience, and the ability to work across sales, operations, and marketing in a fast-paced environment.

Qualifications

• Associate or Bachelor’s degree preferred; equivalent experience considered
• Minimum 3 years of experience in customer service, account support, sales support, or admin coordination
• Experience in oil & gas, energy services, or related industry is a plus
• Strong organizational and time management skills with multi-tasking ability
• Experience coding or developing technical tools to support analysis and innovation
• Excellent communication and cross-functional collaboration skills
• Proficient with MS Office 365, Power BI, SQL, and advanced Excel
• CRM experience is a plus

Responsibilities

• Support management of assigned customer accounts and day-to-day needs
• Maintain relationships and ensure timely, professional communication
• Coordinate with Operations and cross-functional teams for timely service delivery
• Identify opportunities to expand services within existing accounts
• Support invoicing data gathering and accuracy checks
• Prepare weekly, monthly, and ad hoc customer reports
• Maintain account documentation and data
• Assist in marketing campaigns and customer outreach
• Plan and attend trade shows and industry events
• Create marketing materials and customer-facing content
• Track account data to identify trends and opportunities
• Assist with design/creation of technical initiatives (Salesforce dashboards, tools)
• Collaborate with teams for continuous improvement and better customer experience

Skills

Excel

Power BI

SQL

Salesforce CRM

Data analysis

Coding / software development

MS Office 365

Education

Associate or Bachelor's degree preferred

Tools

GridLeads

Enverus

Salesforce

Job description

PROPWR in Houston, TX seeks an Associate Account Manager to grow key customer accounts, support day-to-day needs, and help with marketing initiatives. You will coordinate internal teams, assist with reporting and invoicing, and support technical tool development for better decision making.

The role requires strong data skills, CRMs experience, and the ability to work across sales, operations, and marketing in a fast-paced environment.