Customer Success & Sales Pro — Growth & Full-Time

Adventure Loom; Houston (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Training and mentorship

Team-oriented environment

Full-time scheduling options

Job summary

Adventure Loom is seeking a motivated Customer Service & Sales Representative to join our growing team in Houston, TX. You will blend customer support with sales, helping customers find the right solutions while contributing to company growth.

We value energetic, professional communicators who excel in a fast-paced environment, handle inquiries via phone, email, and text, and build lasting relationships with customers as part of a collaborative, mentoring-focused culture.

Qualifications

• Experience in customer service, sales, retail, hospitality, or call center preferred.
• Strong communication and interpersonal skills.
• Able to handle objections and multitask in a fast-paced environment.
• Positive attitude and eagerness to learn.

Responsibilities

• Provide outstanding customer service and support to new and existing customers.
• Handle inbound and outbound customer communications via phone, email, and text.
• Educate customers on products, services, and promotions.
• Identify customer needs and recommend appropriate solutions.
• Build and maintain strong customer relationships.
• Resolve customer concerns in a professional and timely manner.
• Accurately document customer interactions and account updates.
• Meet individual and team performance goals.
• Collaborate with internal teams to ensure a positive customer experience.

Skills

Customer service experience

Sales experience

Communication skills

Multitasking

Job description

Adventure Loom is seeking a motivated Customer Service & Sales Representative to join our growing team in Houston, TX. You will blend customer support with sales, helping customers find the right solutions while contributing to company growth.

We value energetic, professional communicators who excel in a fast-paced environment, handle inquiries via phone, email, and text, and build lasting relationships with customers as part of a collaborative, mentoring-focused culture.