Account Growth Associate — Packaging Solutions

Wayne State University; New York (NY); Híbrido; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

Aripack Inc. in Brooklyn is seeking a motivated, entry-level Key Account Representative for a full-time role with hybrid remote flexibility.

You will collaborate with our sales and operations teams to manage and grow existing accounts, prepare quotes, and provide exceptional customer service while understanding customer product requirements and timelines. You will help prepare orders, track projects, and coordinate with shipping to ensure on-time delivery.

Formación

• Strong customer service, communication, and relationship-building skills.
• Experience in packaging, food service, manufacturing, or related industries preferred.
• Account Management and Sales Operations experience preferred.

Responsabilidades

• Work with customers and the sales & operations teams to source and sell packaging materials, manage project timelines, provide customer support and ensure order adherence targets are met.
• Prepare sales and purchase orders. Maintain and update project tracking, inventory and open order reports.
• Resolve product related questions. Interpret and clarify customer orders for the shipping department. Assist in tracking lost and delayed shipments as needed.
• Work collaboratively with the operations team to ensure service, quality, customer satisfaction and other company-wide goals are met.
• Actively work with the sales team to meet customer needs, solve problems and expand knowledge of products lines and processes.
• Travels to maintain account relationships.
• Other duties as assigned.

Conocimientos

Customer service

Communication

Relationship building

Educación

BS degree in Business/Marketing/Communications

Herramientas

MS Office

CRM systems

Descripción del empleo

Aripack Inc. in Brooklyn is seeking a motivated, entry-level Key Account Representative for a full-time role with hybrid remote flexibility.

You will collaborate with our sales and operations teams to manage and grow existing accounts, prepare quotes, and provide exceptional customer service while understanding customer product requirements and timelines. You will help prepare orders, track projects, and coordinate with shipping to ensure on-time delivery.