Key Account Representative at Aripack, Inc.

Wayne State University; New York (NY); Hybrid; USD 42.000 - 54.000; Vollzeit

Zusammenfassung

Aripack Inc. in Brooklyn is seeking a motivated, entry-level Key Account Representative for a full-time role with hybrid remote flexibility.

You will collaborate with our sales and operations teams to manage and grow existing accounts, prepare quotes, and provide exceptional customer service while understanding customer product requirements and timelines. You will help prepare orders, track projects, and coordinate with shipping to ensure on-time delivery.

Qualifikationen

• Strong customer service, communication, and relationship-building skills.
• Experience in packaging, food service, manufacturing, or related industries preferred.
• Account Management and Sales Operations experience preferred.

Aufgaben

• Work with customers and the sales & operations teams to source and sell packaging materials, manage project timelines, provide customer support and ensure order adherence targets are met.
• Prepare sales and purchase orders. Maintain and update project tracking, inventory and open order reports.
• Resolve product related questions. Interpret and clarify customer orders for the shipping department. Assist in tracking lost and delayed shipments as needed.
• Work collaboratively with the operations team to ensure service, quality, customer satisfaction and other company-wide goals are met.
• Actively work with the sales team to meet customer needs, solve problems and expand knowledge of products lines and processes.
• Travels to maintain account relationships.
• Other duties as assigned.

Kenntnisse

Customer service

Communication

Relationship building

Ausbildung

BS degree in Business/Marketing/Communications

Tools

MS Office

CRM systems

Jobbeschreibung

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Aripack Inc. provides premium packaging solutions to the US market, leveraging advanced manufacturing capabilities in Europe and Asia to meet diverse customer demands. Our mission is to deliver exceptional products and services while prioritizing high quality and environmental sustainability. Join our team and discover why Aripack Inc. is truly “Packaging Above and Beyond.”

Role Description

This full-time Key Account Representative role is a Brooklyn-based entry-level position with hybrid remote flexibility. You will work with our sales and operations team to manage and grow existing accounts, prepare quotes and provide exceptional customer service. And communicate with customers to understand their product requirements, assist with forecasting and manage projects timelines.

Key Responsibilities

• Work with customers and the sales & operations teams to source and sell packaging materials, manage project timelines, provide customer support and ensure order adherence targets are met.
• Prepare sales and purchase orders. Maintain and update project tracking, inventory and open order reports.
• Resolve product related questions. Interpret and clarify customer orders for the shipping department. Assist in tracking lost and delayed shipments as needed.
• Work collaboratively with the operations team to ensure service, quality, customer satisfaction and other company-wide goals are met.
• Actively work with the sales team to meet customer needs, solve problems and expand knowledge of products lines and processes.
• Travels to maintain account relationships.
• Other duties as assigned.

Qualifications

• Strong customer service, communication, and relationship-building skills.
• Strong analytical and problem-solving abilities.
• Experience in packaging, food service, manufacturing, or related industries preferred.
• Account Management and Sales Operations experience preferred.
• Proficiency with Microsoft Office Suite (Excel, Outlook, Word, PowerPoint).
• Experience with CRM systems
• Ability to work independently while collaborating effectively across departments.
• BS degree in Business, Marketing, Communications or related field preferred.

Applications will be accepted through September 30, 2026