Account Executive (Spanish)

Thumbtack; United States; Remote; USD 90,000 - 117,000; Full time

Job summary

Join Thumbtack's Spanish Pro Sales Team as an Account Manager to help acquire and support Spanish-speaking professionals. In this dynamic role, you'll leverage your sales expertise and communication skills to drive success for new accounts. Your contributions will directly impact customer experiences and business outcomes in a less structured, fast-paced environment.

Qualifications

• 3-5 years of sales experience required, cold calling experience essential.
• Bilingual (Spanish and English) with excellent verbal and written skills.
• Preferred background in account management or customer care.

Responsibilities

• Acquire and activate Spanish-speaking pros through inbound and outbound leads.
• Maintain positive relationships and guide pros through successful experiences.
• Manage a growing book of business and provide feedback on strategies.

Skills

Sales Experience

Communication in Spanish

Relationship Building

Consultative Selling

Tools

Salesforce

Google Suite

Job description

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Spanish Pro Sales Team

The Spanish Pro team is focused on identifying and acquiring Spanish language professionals from small to large companies, through a combination of inbound and outbound leads. The Spanish Pro team is also responsible for onboarding and managing the pros they sell for a period of 30 days post sale by following an account ownership cadence.

The Challenge

Looking for a role where each day will present new opportunities and challenges? Do you feel a sense of pride helping a new account grow from just getting started to long term success? If so, the Spanish Pro team is for you! Members of this team will be expected to thrive in a fast paced, less structured environment where self-motivation and effort will be key indicators of success.. Your results will have a direct and profound impact on our customer experience and the Thumbtack bottom line. This team is directly responsible for filling in the gaps in markets where customers do not have a large selection of established quality pros. These markets create a poor customer experience and create environments where pro budget utilization suffers. We will fill in these gaps with larger, higher quality and more capable pros that will give our customers more options and in turn increase budget utilization.

What you'll do

• Acquire and activate Spanish speaking pros using a combination of inbound and outbound lead sources.
• Become an expert in the Thumbtack product to provide both successful onboarding for new pros and a high level of effective service and support for your retained book of business
• Be ready and willing to share new ideas and offer improvements to existing strategies.
• Maintain positive relationships with pros and guide them through a successful pro experience with an eye on potential expansion opportunities through additional service categories or locations.
• Work hand-in-hand with frontline managers to strategize individual accounts, both during the sales cycle and during retention. Be ready to come with feedback ideas to solve together.
• Have excellent pipeline management skills to successfully navigate between multiple types of leads and effectively manage a growing book of business
• Be a self-starter; the key to success in this role is the ability and willingness to put in the effort needed to see success. This is a role where you will get out what you put in- those that achieve KPI and are ready to work hard are the ones that see sustained success.

In order to be successful, you must bring

• 3-5 years of sales experience- cold calling experience a must
• Ability to communicate effectively in Spanish being bilingual with excellent verbal and written skills
• Account manager or customer care is extremely preferred
• Ability to build relationships with multiple decision makers over multiple levels of an organization. This sales process will require you to take time and build necessary value at multiple stops in the process. These sales aren’t churn and burn; we are looking for high value pros that we can build a long term relationship with, not someone we need to replace in 30 days
• Ability to use consultative, benefits based selling to help multiple business partners in a business see and feel the need for working with Thumbtack.
• You have a strong discovery cadence that allows you to build rapport and gain access to a client’s needs, wants, business structure and key players. You will need to learn a business inside and out to build the correct value to close a deal
• Proficient in Salesforce, Google Suite

Expected salary ranges

• For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $106,300 - $137,500.
• For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $95,600 - $123,800.
• For candidates living in all other US locations, the expected salary range for this role is currently $90,400 - $116,900.

Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: [e-mail] .

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ .

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Thumbtack currently supports remote work in a number of locations across the United States, Ontario and the Philippines. Using the drop down list below, please select the location you intend to work from. If you are not currently located in or able to work from a location listed below, please select "Location not listed." * Select...

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At Thumbtack, we’re building more than a product. We’re building local economies and stronger communities. Leveling the playing field so even the smallest of businesses has a fair shot at success. And we believe diversity is essential to making this happen. We use your answers below to better understand who is interested in joining the team and whether we’re considering a diverse group of people for our open roles. Your response will be confidential, and neither your answers nor your participation or non-participation will affect our consideration of your candidacy.