Account Executive, SAP Next Gen Academy (Customer Success)

SAP IT Business Systeme; Boston (MA); Hybrid; USD 92,000 - 206,000; Full time

Job summary

SAP Boston's Next Gen - Academy for Customer Success offers a 10-month, full-time program. You start as a regular employee and rotate between classroom and live field phases, building expertise across digital transformation, sales strategy, and solution knowledge.

You'll work with customers and mentors to drive value, renewals, and account expansion, with a clear path to an Account Executive role in your market after completion.

Qualifications

• Experience in a commercial or customer-facing environment.
• Experience generating and qualifying opportunities, managing a sales pipeline, and navigating the full sales cycle in a defined territory.
• Strong business acumen — you understand how organisations operate and can identify where technology creates value.
• An ability to absorb new concepts quickly, adapt to changing environments, and apply learning in your work.
• A practical approach to AI — you use automation and AI tools in daily workflows, design effective prompts, prototype solutions, and take responsibility for the quality and accuracy of AI-generated outputs.

Responsibilities

• Complete the program alternating between classroom phases and field phases alongside your sales team.
• Build expertise across digital transformation, business acumen, solution knowledge, and sales strategy and tools.
• Work directly with customers and support live sales cycles with a Senior Account Executive as your mentor.
• Drive customer value through solution adoption, renewals, and account expansion.
• Develop specialist knowledge in your assigned focus area: finance, human resources, supply chain, customer experience, business transformation, or technology platform.
• Transition into an Account Executive or Solution Sales Executive role in your market on completion.

Skills

Generating opportunities

Qualifying opportunities

Sales pipeline

Full sales cycle

Relationship building

Business acumen

AI in sales

Job description

SAP Boston's Next Gen - Academy for Customer Success offers a 10-month, full-time program. You start as a regular employee and rotate between classroom and live field phases, building expertise across digital transformation, sales strategy, and solution knowledge.

You'll work with customers and mentors to drive value, renewals, and account expansion, with a clear path to an Account Executive role in your market after completion.