Account Executive - North America

LemClosers; Northern (KY); Hybrid; USD 90,000 - 170,000; Full time

Job summary

Emplifi is seeking an Account Executive for North America to drive new business, manage a robust pipeline, and close complex SaaS deals. The role involves prospecting within a territory or named accounts and presenting digital marketing solutions to C-suite stakeholders.

The AE will navigate a multi-stakeholder sales cycle, collaborating with partners and cross-functional teams across North America, while hitting quota in a dynamic, remote-hybrid work environment.

Qualifications

• Bachelor's degree required.
• Strong prospecting and pipeline management skills.
• Experience presenting to executive-level stakeholders.

Responsibilities

• Develop new business within designated territory or named accounts.
• Build and maintain a robust sales pipeline through outreach, research, and referrals.
• Present Emplifi’s digital marketing solutions to C-Suite and other decision-makers.

Skills

Prospecting

Executive presentations

Forecast & pipeline

Stakeholder meetings

Education

Bachelor's Degree

Job description

# Account Executive - North AmericaEmplifiRemoteSaaSHybridSee your match scorePosted 1 week agoWork TypeOn-siteVerticalSaaSSourcejobscollider## About this role#### About EmplifiEmplifi is the only Autonomous CX platform unifying social marketing, commerce, and customer care for more than 20,000 brands worldwide.Powered by Fuel AI, built on more than 5T of data, and recognized as a leader by leading industry analysts, Emplifi helps enterprise teams orchestrate connected customer journeys and deliver personalized experiences at scale, turning every customer touchpoint into a competitive advantage.#### About the Sales TeamEmplifi’s sales team is spread around the globe and helps businesses to scale their digital CX innovations and operations internationally while supporting clients of all sizes. Brand relationships are key to our business but we also work with hundreds of agency and media partners. Our aim is always the same - empower marketers to achieve more, no matter where they are or what industry they’re in.As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor.#### About the RoleThe Account Executive (“AE”) is a pivotal role within Emplifi’s social sales team. This individual carries an individual quota target and is responsible for driving new business, nurturing existing client relationships, and exploring opportunities for cross-selling and upselling.The Account Executive will have a specific focus on either a geographically-based territory or named account territory, ensuring consistent growth and maximization of revenue.#### What You’ll Do Here#### New Business Development:Prospect and identify new business opportunities within the designated territory or named accounts Develop and maintain a robust pipeline of potential clients through networking, research, and referrals Present our digital marketing solutions### Selling MotionSales CycleEnterprise6–18 month cycles, complex multi-stakeholder dealsProspectingChannel / PartnerSell through partners, resellers, or alliancesBuyer PersonaC-SuiteSelling to executive decision-makersTerritoryNamed AccountsPre-assigned list of target companies### Requirements at a GlanceBachelor's Degree·RequiredProspecting·Required skill### Typical Day — Account ExecutiveStakeholder meetings3–5/weekExecutive presentations2–3/weekBusiness cases & RFPs1–2/weekForecast & pipeline2×/weekChampion coachingDailyEstimates based on role type and selling motion — actual may vary by company.### SaaS — Interview IntelTypical Sales Cycle30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)Common Buyer Objections* \"We're locked into a contract with [competitor]\"* \"We built something in-house already\"* \"We don't have budget until next quarter\"* \"Our team won't adopt another tool\"Key Industry MetricsARR / MRRNet Revenue Retention (NRR)CAC Payback PeriodLogo Churn vs Revenue ChurnACV (Avg Contract Value)Magic NumberHot Topics to Reference* • AI-native product disruption* • PLG vs sales-led motion debate* • Vertical SaaS consolidation* • Usage-based pricing modelsUse these insights to speak the buyer's language in interviews.## Tagssales—Walk me through your discovery process.Template question—How do you handle a prospect who goes silent mid-deal?Template question—Tell me about your largest closed deal and the sales cycle.Template question—How do you build business cases for stakeholders?Template question—Describe a deal you lost and what you learned.Template questionRole InsightsAccount Executives are the revenue engine of any sales organization — this role will require strong pipeline management and closing skills.Top SaaS reps often earn significant upside through accelerators once quota is exceeded.