Account Executive - East Coast

Uncommunity; United States; Remote; USD 230,000 - 260,000; Full time

Job summary

An innovative firm is seeking an experienced Account Executive to drive customer engagement and sales in a dynamic environment. You'll be at the forefront of transforming customer experiences through cutting-edge communication technology, working closely with clients to integrate messaging solutions into their platforms. This role offers a unique opportunity to thrive in a supportive culture that values personal growth and teamwork. With generous PTO, a flexible work policy, and a comprehensive wellness benefit, this is a chance to be part of a forward-thinking organization that prioritizes both employee well-being and customer success.

Benefits

Generous PTO

Company-subsidized medical, dental, and vision insurance

401K program

Life and disability insurance

Annual stipend for personal development

Flexible Spending Accounts

Paid volunteer time off

Qualifications

• 3-5 years of technology sales experience in a high-intensity environment.
• Strong alignment with company values and dedication towards customers.

Responsibilities

• Close mid-market and enterprise level customers in a fast-paced environment.
• Build and nurture a qualified sales pipeline.

Skills

Technology Sales Experience

Customer Relationship Management

Negotiation Skills

Outbound Sales Strategy

Education

Bachelor's Degree

Tools

CRM Software

Salesforce

Job description

Richard Clough, Customer Success Manager

Joining Sendbird isn’t just a career choice; it’s an opportunity to cultivate meaningful connections and drive exceptional customer experiences in the world of cutting-edge communication technology.

Yeji Yoon, Chief of Staff

I wanted to join a company with a strong culture of growth. At Sendbird, I get to be a part of a team and be my best self, a place where the team’s growth as well as my own is aligned with the company’s success.

Shailesh Nalawad, Head of PM

I feel proud to work on a product that is used by hundreds of millions of people every day, all over the world.

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Richard Clough, Customer Success Manager

Joining Sendbird isn’t just a career choice; it’s an opportunity to cultivate meaningful connections and drive exceptional customer experiences in the world of cutting-edge communication technology.

Yeji Yoon, Chief of Staff

I wanted to join a company with a strong culture of growth. At Sendbird, I get to be a part of a team and be my best self, a place where the team’s growth as well as my own is aligned with the company’s success.

Shailesh Nalawad, Head of PM

I feel proud to work on a product that is used by hundreds of millions of people every day, all over the world.

Item 1 of 3

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Meet the globalNo. 1
chat solution

Our mission is to buildconnections in a digital world.We believe that digital doesn’t have to mean impersonal.That physical boundaries shouldn’t create relationship boundaries. We believe in authenticity over superficiality, and in conversations overtext messages.

A generous all-in-one wellness benefit. Use it on anything from workout equipment to hobby gear to gadgets to gaming consoles.

As a global company, we encourage exploring each other's cultures. We’ll pay for you to learn a new language with our global citizenship benefit.

Generous PTO

In addition to paid holidays, accrued vacation and sick leave, employees get paid volunteer time off, and a good amount of family or paternal leave.

Take a non PTO day off to enjoy your birthday or just to relax and refresh yourself.

Open Positions

We are hiring across locations including our HQ in San Mateo, California and our Asia HQ in Seoul, Korea, where we were founded. We also have teams in London, Singapore, and India.

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18 open positions

Account Executive - East Coast

We are building a high performing sales team at Sendbird and are currently looking for an experienced Account Executive who can consult with our customers and challenge them to incorporate messaging as part of their user experience. You will develop your own leads, transform the imagination of customers and developers, and close mid-market and enterprise-level deals. We value a tenacious work ethic and relentlessly resourceful people.This role works remotely and requires easy access to a major airport.

What You Will Do

• Close mid-market and enterprise level customers in a fast paced and high-intensity environment
• Focus on an outbound, self-sourced approach
• Quickly build and nurture a 3-5x qualified sales pipeline
• Maintain extremely high level of customer focused readiness and activities
• Be willing and able to help grow the company in a multifaceted environment

What You Bring

• 3-5 years of technology sales experience
• Relentless work ethic and dedication towards customers
• A fast learner with high level of energy, positivity, and a sense of humor
• Strong alignment with company values

Added Value

• Formal SaaS sales training in an extremely competitive sales environment
• Experience at a top-notch professional firm (investment banking, management consulting, etc)
• Experience selling cloud-based and/or middle-ware solutions
• Experience selling to enterprise-level developers and product teams
• Experience in vertical industries (communities, live-streaming, on-demand, ecommerce, gaming, etc.)

What We Offer Includes (but is not limited to)

• 20 days PTO, 13 paid US company holidays, 5 sick days, 1 volunteer day, plus 2 rest/rejuvenation days and birthday day off
• Company-subsidized medical, dental, and vision insurance (100% for the employee, 80% for dependents)
• Flexible Spending Accounts or Health Savings Accounts, depending on your selected health insurance plan
• Equity program
• 401K program
• Parental leave
• Life and disability insurance
• Be Your Best Self: An annual stipend of $3,500 (prorated by start date) for expenses ranging from professional development classes and training, to personality assessments, gym memberships, books, fitness classes, mental health services and massages

Pay Transparency

For cash compensation, we set standard ranges for all roles based on function, level, and geographic location. To determine our ranges, we utilize a variety of compensation data benchmarked against similar-stage growth companies. A reasonable estimate of the current salary range for this role is $230,000 - $260,000 OTE . This range is specific to the San Francisco Bay market. We consider several factors when making final compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, and other business and organizational needs which may cause your specific offer to vary from the amount listed above.

Flexible Work Policy

We offer a flexible work schedule at Sendbird. We also value collaboration and relationship building. With those values in mind, we require all employees within an hour's commute range of their local office to gather with their team in the office three days per week as a minimum. Some of our roles require a more frequent in-office schedule. Please work with your manager to understand the office time requirements for your position.

What diversity and inclusion mean to us

There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.

About Sendbird

Sendbird is trusted by 4000 of the world’s most popular apps – including industry leaders like Match Group, Rakuten, Yahoo, and Coupang – to power over 7 Billion messages every month between businesses and people looking to build relationships and get things done.

The company offers an award-winning communication platform that modern messaging experiences are built on, unlocking the potential of unified customer communications across notifications, in-app chat, voice, video, and AI. Headquartered in California, Sendbird is backed by ICONIQ, STEADFAST Capital Ventures, Softbank, Tiger Global Management, Meritech Capital, Emergence Capital, Shasta Ventures, August Capital, Funders Club, World Innovation Lab, and Y Combinator.

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