Account Executive

Ramon Franklin, LLC; United States; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive base pay + commission

Comprehensive medical benefits

Job summary

Ramon Franklin, LLC is seeking a Sr. Account Executive to enhance growth by managing customer relationships and acquiring new accounts. In this role, you will identify key opportunities, close intricate projects, and provide excellent customer service.

You'll collaborate closely with team members to ensure alignment with customer expectations while fostering a culture of success. A minimum of 5 years in commercial construction sales is required, along with a bachelor's degree or equivalent

Qualifications

• 5+ years of commercial construction sales or account management experience.
• Experience in building envelope or roofing market is essential.
• Proficient in maintaining sales data and forecasting.

Responsibilities

• Identify and onboard new customers, focusing on strategic client acquisition.
• Close complex project sales and ensure effective relationship management.
• Collaborate with team members to deliver unique solutions to customers.
• Ensure high standards of customer service and engagement.

Skills

Sales Process Knowledge

Strong problem solving

Presentation skills

Business acumen

Ability to Close the Deal

Education

Bachelor’s degree in business or related field

Tools

CRM system

Job description

Ramon Franklin is an award-winning commercial roofing company that has built our reputation by delivering quality work, serving our customers well, and doing what we say we’re going to do. Since 2010, we’ve grown through strong relationships, high standards, and a commitment to success and significance by serving and growing others.

We’re proud of what we’ve built and excited about what’s ahead. We’re now a MICA Commercial Roofing Company, which brings new opportunities and resources to accelerate our next chapter of growth while continuing to build on the reputation and relationships that got us here.

Your Impact

As the Sr. Account Executive, you’ll play an important role in our next chapter of growth by expanding the customer relationships we’ve already earned while creating new ones. You’ll stay close to our customers, understand what’s coming next, and uncover opportunities where we can do more. At the same time, you’ll actively build new relationships and introduce new customers to the quality, service, and professionalism that have earned us our reputation.

You’ll work closely with the key members of the team to pursue the right opportunities, deliver on what we promise, and build profitable business and relationships that last.

Essential Functions

• Strategic Client Acquisition: Take initiative to identify and onboard new customers, showcasing a proactive approach in targeting and securing key accounts.
• Complex Project Sales: Demonstrate the ability to identify and close large, intricate projects and solutions within the defined market segments.
• Relationship Management: Develop and maintain strong relationships with both new and existing key customers, ensuring continuous engagement and satisfaction.
• Team Collaboration: Foster a collaborative selling environment, leveraging subject matter experts to provide unique and value-driven solutions to customers.
• Customer Service Excellence: Uphold the highest standards of customer service, both externally with clients and internally with colleagues, to ensure a seamless experience.
• Performance Management: Meet and exceed key performance indicators, managing to service level agreements (SLAs) and other critical deliverables.
• Data Management: Maintain accurate sales forecasting and customer information within the company's CRM system and other relevant tools.
• Negotiation and Closure: Lead negotiations on contract terms and drive deals to closure, ensuring alignment with customer expectations.
• Problem Resolution: Proactively address customer concerns, solve problems, and ensure timely delivery of commitments.
• Market Expertise: Stay abreast of industry trends, best practices, and competitive landscape, demonstrating a high level of industry knowledge.
• Sales Cycle Management: Manage the entire sales cycle from prospecting and initial contact to contract signing and implementation.
• Post-Sales Support: Provide professional after-sales support to enhance customer loyalty and retention.
• Customer Engagement: Maintain regular communication with assigned customers to understand their evolving needs and preferences.
• Professional Development: Attend internal and external conferences, training sessions, meetings, and industry events to stay updated with industry advancements and networking opportunities.

CORE COMPENTENCIES

• Strong business acumen
• Presentation skills and ability
• Strong problem solving/analysis abilities
• Demonstrable Sales Process Knowledge
• Ability to Close the Deal

Travel

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

Required Education and Experience

• 5+ years of identified building envelope or roofing market experience, commercial construction sales or account management.
• Bachelor’s degree in business, communication, marketing a related field or extensive, proven relevant industry experience is preferred

This job operates in a professional environment. This role routine…uses standard office equipment such as computers, phones, tablets, and CRM system.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

What We Offer

• Competitive base pay + commission
• Comprehensive medical and welfare benefits