Account Director, Digital Shelf & Commerce

SGS & Co; Cincinnati (OH); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Health care plans

Dental plan

Vision plan

Life insurance

Flexible spending account

Disability insurance

401(k) Savings Plan

Job summary

Marks, part of the Propelis Group, is a consumer experience agency driving engaging moments across brand design, packaging, content, and consumer connections. The Account Director, Commerce leads digital shelf programs, translating client needs into actionable scopes and retailer-ready content across multiple teams.

This client-facing leadership role requires proactive relationship building, strong communication, and the ability to navigate a matrixed organization to grow accounts and deliver

Qualifications

• Bachelor's degree or equivalent professional experience in marketing, business, or communications.
• Experience leading commerce content or digital shelf programs for clients.
• Strong ability to consult with clients and translate needs into plans.
• Proven capability to manage scopes, budgets, timelines, and resources.

Responsibilities

• Serve as the primary day-to-day client lead for digital shelf content and creative engagements.
• Build trusted relationships with stakeholders across eCommerce, Brand, Marketing, Sales, Shopper Marketing, and Content teams.
• Consult with clients on retailer content challenges and opportunities, translating priorities into actions.
• Guide conversations on PDP content, search and discoverability, and content governance.
• Lead status meetings, planning discussions, and presentations with clarity.
• Oversee budgets, forecasts, and account profitability across assigned accounts.

Skills

Digital shelf content

Retailer content

PDP optimization

Account management

Stakeholder management

Client leadership

Cross-functional coordination

Communication skills

Problem solving

Relationship building

Education

Bachelor's degree in Marketing, Business, Communications, or related field

Job description

Marks, part of the Propelis Group, is a consumer experience agency driving engaging moments across brand design, packaging, content, and consumer connections. The Account Director, Commerce leads digital shelf programs, translating client needs into actionable scopes and retailer-ready content across multiple teams.

This client-facing leadership role requires proactive relationship building, strong communication, and the ability to navigate a matrixed organization to grow accounts and deliver