Account Director

Essential Hub, LLC; Sandy, Northern (UT, KY); Hybrid; USD 55,000 - 90,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Vision insurance

Job summary

Essential Hub, LLC is seeking a dedicated sales professional to prospect and generate leads for our eHub platform in the Sandy, UT area. You will research potential customers in shipping and logistics, build a robust pipeline, and engage clients with consultative demonstrations to address their needs.

As part of the team, you will mentor peers, expand the customer base, and collaborate with management to drive revenue while delivering strong customer service.

Qualifications

• 1 year of customer service experience preferred.

Responsibilities

• Research and identify potential customers within the shipping and logistics industry.
• Create and maintain a robust pipeline of qualified leads.
• Engage with customers to understand their shipping challenges and objectives.
• Tailor product solutions and conduct product demonstrations.
• Provide guidance on how the eHub platform addresses logistics needs.
• Build and nurture long-term relationships with customers.
• Mentor and support junior sales team members.

Skills

Lead generation

Consultative selling

Relationship management

Sales presentations

Mentorship

Job description

Prospect and Generate Leads

• Research and identify potential customers within the shipping and logistics industry.
• Create and maintain a robust pipeline of qualified leads.
• Continuously seek out new business opportunities domestically and internationally.
• Utilize networking and industry events to expand customer base.

Consultative Selling

• Engage with customers to comprehensively understand their shipping challenges and objectives.
• Tailor product solutions and conduct product demonstrations to illustrate their relevance to customer needs.
• Provide expert guidance on how our technology can address specific logistics challenges.
• Offer customized solutions to address unique customer requirements.
• Show a consistent track record of progressing and closing sales opportunities with prospective clients/partners.

Relationship Building

• Cultivate and nurture strong, long-term relationships with existing and potential customers.
• Act as a trusted advisor by staying attuned to customers evolving needs.
• Regularly follow up with customers to ensure their satisfaction and gather feedback.
• Collaborate with customers on problem-solving and value creation.
• Provide customer service and answer questions regarding customers utilization of eHub products and services.

eHub Product and Industry Knowledge

• Have a full understanding of the eHub suite of solutions and their various uses.
• Understand a customers needs, considering how it might apply to others, and submitting ideas to drive product enhancements and maintain eHubs competitive edge.
• Demonstrate a deep understanding of the logistics and fulfillment industry and how the eHub platform fits in the industry and meets the needs of our customers.

eHub Product and Industry Knowledge

• Act as a mentor and resource for other Sales Representatives, sharing best practices and industry knowledge.
• Provide guidance and support to junior team members in prospecting, sales presentations, and closing deals.
• Assist in the onboarding and training of new sales team members.
• Collaborate with the sales manager to develop mentorship programs that enhance the skills and performance of the sales team.

This position offers a competitive salary, performance-based incentives, and opportunities for career growth.

Job Type: Full-time

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus opportunities
• Commission pay

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Sandy, UT 84070 (Preferred)

Ability to Relocate:

• Sandy, UT 84070: Relocate before starting work (Required)