Senior Product Analyst

Essential Hub, LLC

Sandy, Northern (UT, KY)

Hybrid

USD 110,000 - 140,000

Full time

4 days ago

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Benefits offered by this job

Health insurance

401(k)

Paid time off

Dental insurance

Vision insurance

Parental leave

Professional development assistance

Health savings account

Life insurance

Job summary

eHub is seeking a Senior Product Analyst to drive data-informed product strategy and operational insights in a fast-growing logistics technology environment. You will partner with Product, Operations, Engineering, Customer Success, Leadership, and AI initiatives to identify opportunities and deliver measurable impact.

The role emphasizes analytics maturity, mentoring junior analysts, and shaping KPIs and dashboards to inform executive decisions.

Qualifications

5+ years of experience in product analytics, business analytics, data analytics, or related roles.
Strong SQL and analytical skills.
Experience with BI and visualization tools (Domo, Looker, Tableau, Power BI) and storytelling to stakeholders.
Experience working with Product, Operations, or business leadership teams.

Responsibilities

Analyze customer, operational, product, and fulfillment data to identify trends, opportunities, and areas for improvement.
Design and evaluate experiments, feature performance, customer adoption trends, and operational outcomes.
Partner with Product, Operations, and Leadership teams to influence roadmap prioritization and strategic initiatives.
Develop and maintain KPIs, dashboards, and reporting frameworks.

Skills

SQL

Data analytics

BI tooling

Storytelling

Cross-functional collaboration

Communication

Tools

Domo

Looker

Tableau

Power BI

Job description

At eHub, we are revolutionizing fulfillment optimization for merchants and third-party logistics (3PL) providers. Our platform helps businesses streamline shipping, reduce operational complexity, and deliver exceptional customer experiences through smarter logistics technology.

As eHub continues to grow, data is becoming increasingly central to how we improve our products, optimize operations, and identify new opportunities for innovation. We are looking for a Senior Product Analyst to help drive product strategy, operational insights, and data-informed decision-making across the organization.

This is an opportunity to play a highly influential role within a fast-growing logistics technology company where analytics directly impacts product strategy, operational performance, customer experience, and emerging AI initiatives.

Job Summary:

The Senior Product Analyst plays a critical role in helping eHub make smarter product and business decisions through data. This role partners closely with Product, Operations, Engineering, Customer Success, Leadership, and eHub’s Chief AI Officer to identify opportunities, improve customer experiences, and drive measurable business impact.

Responsibilities:

Product & Operational Analysis

Analyze customer, operational, product, and fulfillment data to identify trends, opportunities, and areas for improvement.
Conduct exploratory analysis to uncover customer behavior patterns, operational inefficiencies, and growth opportunities.
Design and evaluate experiments, feature performance, customer adoption trends, and operational outcomes.

Strategic Impact & Reporting

Partner with Product, Operations, and Leadership teams to influence roadmap prioritization and strategic initiatives.
Develop and maintain key business, operational, and product KPIs, dashboards, and reporting frameworks.
Translate complex data into clear recommendations and actionable insights for both technical and non-technical stakeholders.
Partner with Chief AI Officer to identify high-impact opportunities for data-driven innovation and AI-enabled operational improvements.

Analytics Maturity & Mentoring

Mentor and support junior analysts through coaching, feedback, analytical best practices, and project guidance.
Help prioritize and coordinate analytics initiatives across teams.
Improve data quality, reporting consistency, and analytical processes across the organization.
Help foster a culture of curiosity, accountability, and data-driven decision-making.

Qualifications:

Required

5+ years of experience in product analytics, business analytics, data analytics, or related roles.
Strong SQL and analytical skills.
Experience working closely with Product, Operations, or business leadership teams.
Demonstrated ability to identify meaningful business insights and drive data-informed decision-making.
Experience with BI and visualization tools such as Domo, Looker, Tableau, Power BI, or similar platforms.
Strong communication and storytelling skills with the ability to explain complex findings clearly.
Full-time on-site in Sandy, Utah office.

Strongly Preferred

Experience mentoring analysts or leading cross-functional analytical initiatives.
Experience in logistics, fulfillment, SaaS, marketplaces, or operationally complex environments.
Familiarity with experimentation, product analytics, cohort analysis, KPI development, and customer behavior analysis.
Experience working alongside data science or AI initiatives (expertise in machine learning is not required).

Why Join eHub:

Join a dynamic and innovative team passionate about transforming the logistics and fulfillment industry.
Work on technology and products that directly impact merchants, fulfillment providers, and customer experiences.
Help shape product strategy, operational improvements, and data-driven innovation across the company.
Collaborate closely with leadership, product teams, and AI initiatives in a fast-moving growth environment.
Help grow and shape eHub’s analytics capabilities and culture.
Competitive salary and benefits package, including health insurance, retirement plans, and paid time off.
Opportunity for career growth and increased ownership within a rapidly growing company.