Account Director

GTT Communications, Inc.; New Hampshire; Hybrid; USD 120,000 - 160,000; Full time

Job summary

GTT Communications, Inc. seeks an Account Director to lead high-value enterprise relationships and drive revenue growth across strategic customers.

You will own account plans, collaborate with cross-functional teams, and translate business needs into scalable network and security solutions. Location: ideally Boston, MA or New England region, with focus on expanding adoption of SD-WAN, SASE and cloud networking among enterprise clients.

Qualifications

• 5 to 7 years of enterprise account management in B2B tech, IT services or telecom.
• Experience selling cloud networking or secure connectivity solutions (SD-WAN, SASE, WAN).
• Proven ability to manage complex accounts and drive revenue growth.

Responsibilities

• Own and grow strategic enterprise customer relationships across assigned accounts.
• Develop and execute long term account strategies focused on retention and expansion.
• Lead executive level business reviews and strategic planning sessions.
• Identify cross-sell and upsell opportunities aligned to customer priorities.
• Collaborate with Solutions Consulting, Marketing and Customer Success teams to deliver outcomes.
• Maintain accurate pipeline, forecasting and account activity in CRM.

Skills

Enterprise account mgmt

Cloud networking

SD-WAN

SASE

CRM

Negotiation

Stakeholder mgmt

Tools

CRM software

Job description

About GTT

GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications — anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed. Our portfolio includes SASE, SD-WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. www.gtt.net.

Drive Strategic Growth with Enterprise Customers

GTT is hiring an Account Director to lead high value customer relationships and drive revenue growth across enterprise accounts. This is a strategic sales role focused on expanding adoption of GTT’s cloud networking and secure connectivity solutions including SD WAN, SASE and managed network services. You will partner with senior stakeholders to deliver measurable commercial outcomes and long term value.

About the role

You will own a portfolio of strategic enterprise customers, developing account plans that drive retention, growth and customer success.

Location: Our ideal candidate will reside within the Boston, MA area or within the New England Region.

Key responsibilities

• Own and grow strategic enterprise customer relationships across assigned accounts
• Drive adoption of GTT solutions including SD WAN, SASE, Internet and cloud networking
• Develop and execute long term account strategies focused on retention and revenue expansion
• Identify cross sell and upsell opportunities aligned to customer priorities
• Translate business needs into scalable network and security solutions
• Lead executive level conversations, business reviews and strategic planning sessions
• Collaborate with Solutions Consulting, Marketing and Customer Success teams to deliver outcomes
• Maintain accurate pipeline, forecasting and account activity within CRM systems

What we’re looking for

• Our ideal candidate resides in the Greater Chicago area, or within the Twin Cities area of Minnesota.
• 5 to 7 years of enterprise account management experience in B2B technology, IT services or telecommunications
• Strong experience selling cloud networking or secure connectivity solutions such as SD WAN, SASE or WAN
• Proven ability to manage complex commercial relationships and drive revenue growth
• Experience engaging and influencing senior stakeholders
• Strong commercial acumen, negotiation skills and strategic planning ability
• Proficiency using CRM platforms

Nice to have:

• Experience working with global or multinational enterprise customers
• Demonstrated ability to lead virtual or cross functional teams
• Strong understanding of enterprise networking and security trends

Our Commitments

• Adaptive Mindset: We meet change head-on to build the capabilities we need now. We take personal ownership of our professional development to keep pace with change and actively drive it.
• Collective Impact: We treat innovation as a team sport, working powerfully together to create extraordinary impact. We collaborate openly and with a shared purpose and amplify our unique human strengths to solve complex challenges that technology alone cannot.
• Customer Ownership: We own our customers’ success, whether an internal stakeholder or an external client. We take full accountability, anticipate their needs and create smooth experiences to build trust with every touchpoint. In an automated world, personal ownership is GTT’s competitive edge.

EEO Statement (US)

GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge.

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About GTT

GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed. Our portfolio includes SASE, SD-WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. www.gtt.net.