Account Coordinator | Print Production & Customer Ops

Socket.dev; Hagerstown (MD); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental

Vision

Life insurance

Disability insurance

401k with company match

Job summary

Socket.dev in Hagerstown, MD is seeking an Account Coordinator to accurately enter customer orders and provide timely communication with customers and HUB team members.

The role also acts as a backup for the Account Specialist, supports inventory management, and ensures on-time delivery by coordinating with Sales and Production.

Daily duties include updating Printflow Web, reviewing orders for accuracy, and handling day-to-day operations with professionalism.

Qualifications

• Must have a high school diploma or GED.
• Previous Customer Service experience is required.
• Previous experience working in the printing industry is desired.

Responsibilities

• Enter customer orders and update Printflow Web daily.
• Coordinate with Account Specialist and Production Team on job status.
• Check order entry for accuracy before final check.
• Communicate with customers by email or phone while Account Specialist is out.
• Support inventory management and gather paperwork for Non-Conformances.
• Ensure On-Time Delivery by tracking job status.

Skills

Written communications

Effective communication

Detail-oriented

Multi-tasking

Work under pressure

Office equipment

Math skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Socket.dev in Hagerstown, MD is seeking an Account Coordinator to accurately enter customer orders and provide timely communication with customers and HUB team members.

The role also acts as a backup for the Account Specialist, supports inventory management, and ensures on-time delivery by coordinating with Sales and Production.

Daily duties include updating Printflow Web, reviewing orders for accuracy, and handling day-to-day operations with professionalism.