Account Coordinator: Customer & Finance Support Specialist

OPENLANE; Carmel (IN); Presencial; USD 38.000 - 50.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive pay

Medical, dental, and vision benefits

401K with company match

Paid Vacation, Personal, and Sick Time

Maternity and paternity leave

Disability and life insurance

Employee Assistance Program

Volunteer Leap Day

Tuition Reimbursement

Career growth opportunities

Promotions within the company

Resumo da vaga

OPENLANE is seeking an Account Coordinator in Carmel, Indiana to support customer service and finance-related account activities. You will manage client accounts, respond to inquiries, and coordinate with internal teams to meet service levels.

The ideal candidate has 1–2 years of relevant experience, strong communication skills, and the ability to work independently. Join a values-driven company that offers competitive pay and benefits, opportunities for growth, and a collaborative environment

Qualificações

• 1-2 years of customer service, finance, or automotive industry experience.
• High school diploma or equivalent.
• Ability to effectively manage accounts and provide exceptional customer service.
• Excellent written and verbal communication skills.
• Ability to work independently, and efficiently, and meet all internal and external time commitments.

Responsabilidades

• Manage and process accounts within PAR's internal queue to meet the company's service level agreements.
• Support inbound inquiries from internal and external customers.
• Initiate outbound calls to customers and recovery vendors.
• Partner across departments to meet customer service levels.
• Collect and provide clear, accurate, and complete information using the right tools and procedures.

Conhecimentos

Customer service

Finance experience

Account management

Organizational skills

Communication skills

Formação

High school diploma

Bachelor's degree preferred

Ferramentas

Google Workspace

Descrição da vaga

OPENLANE is seeking an Account Coordinator in Carmel, Indiana to support customer service and finance-related account activities. You will manage client accounts, respond to inquiries, and coordinate with internal teams to meet service levels.

The ideal candidate has 1–2 years of relevant experience, strong communication skills, and the ability to work independently. Join a values-driven company that offers competitive pay and benefits, opportunities for growth, and a collaborative environment