Account Coordinator: Client & Vendor Ops with AI Tools

Insight Global; Richmond (VA); On-site; USD 30,000 - 33,000; Full time

Job summary

Monument Consulting is seeking an Account Coordinator to support the Program Team, clients, end users, and vendors. The role manages daily requisition, onboarding, and offboarding using the client’s VMS and serves as MSP liaison. You will run scheduled reports, maintain integrations, and assist with time/process approvals.

Travel is expected 5-10%. The position requires the ability to support day-to-day operations in the absence of the Account Manager and a solid understanding of all account

Qualifications

• 0-2+ years professional experience in MSP/VMS environment.
• Demonstrated proficiency with Microsoft 365 apps (Outlook, Teams, Word, Excel).
• College degree or equivalent work experience required.

Responsibilities

• Builds and maintains professional relationships with Hiring Managers within the client’s organization.
• Builds strong relationships with supplier partners.
• Networks within Monument Consulting Account Management and other departments.
• Focuses on continuous improvement of daily service and delivery to all end users.
• Ensures client needs and performance requirements are met through consistent, efficient processes.
• Understands and drives back-end account processes (timesheets, reminders, reports).
• Responds to and resolves user issues (supplier, buyer, Monument).
• Complies with client procurement policies, guidelines, and processes.

Skills

MSP-VMS familiarity

Microsoft 365 proficiency

Education

College Degree or equivalent work experience

Tools

MSP-VMS systems

Job description

Monument Consulting is seeking an Account Coordinator to support the Program Team, clients, end users, and vendors. The role manages daily requisition, onboarding, and offboarding using the client’s VMS and serves as MSP liaison. You will run scheduled reports, maintain integrations, and assist with time/process approvals.

Travel is expected 5-10%. The position requires the ability to support day-to-day operations in the absence of the Account Manager and a solid understanding of all account