Account Operations Coordinator — Keep Deals Moving

Barton Associates, Inc.; Peabody (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

Barton Associates is seeking an Account Operations Coordinator in the United States to support a senior Account Executive by managing confirmations, schedules, timecards, credentialing, and candidate submissions. You will coordinate with recruiting, credentialing, and finance to ensure timely, accurate assignments and strong client relationships.

The role emphasizes organization, rapid problem-solving, and effective communication with clients and internal teams.

Qualifications

• 1 to 3 years in a coordination, administrative, or operations role. Healthcare staffing or MSP/VMS experience is a plus.
• A sharp eye for detail. You catch the mismatch before anyone else does.
• Strong organization under volume and shifting priorities
• Clear, professional communication with clients, providers, and internal teams
• Comfort with Salesforce (or another CRM) and Excel. VMS portal experience is a plus.
• An ownership mindset: you follow through without being asked

Responsibilities

• Confirmations & POs. Prepare and send confirmation letters and purchase orders. Verify terms match what was negotiated and flag discrepancies early.
• Scheduling. Build and maintain provider schedules with clients, including closing deal scheduling.
• Timecards and finance. Collect timecards and resolve outstanding issues with clients. Take finance and invoice questions your AE kicks off and drive them to resolution.
• Credentialing tracking. Monitor outstanding credentialing items, prompt your AE when a response is needed, and push follow-up through to completion.
• Listings, MSP intake, and matching. Enter and update job listings, process new MSP/VMS requests, and pull provider matches for open listings.
• MSP/VMS candidate submissions. Build accurate, candidate-specific profiles and presentations. Confirm every CV matches its write-up before it goes out.
• Interviews and sendouts. Schedule interviews, send invites and candidate details, and track outcomes so the pipeline keeps moving.
• Closing the loop. Own follow-up on open questions with recruiters, credentialing, finance, and the PORT team so nothing sits unanswered.
• PTO coverage. Step in as a knowledgeable backup when your AE is out, keeping assignments moving and handling issues so they can unplug

Skills

Attention to detail

Organizational skills

Clear communication

Ownership mindset

Tools

Salesforce

Excel

VMS portal

Job description

Barton Associates is seeking an Account Operations Coordinator in the United States to support a senior Account Executive by managing confirmations, schedules, timecards, credentialing, and candidate submissions. You will coordinate with recruiting, credentialing, and finance to ensure timely, accurate assignments and strong client relationships.

The role emphasizes organization, rapid problem-solving, and effective communication with clients and internal teams.