Account Coordinator - Client Quotes & Fulfillment

Stitchi, LLC; Detroit, Northern (MI, KY); Hybrid; USD 40,000 - 55,000; Full time

Job summary

Stitchi in Detroit, MI is seeking an in-person, full-time role to support the account team by turning client requests into clear recommendations, quotes, and approved orders. You'll work with an Account Manager and help ensure accurate handoffs to Production.

You’ll excel at detail, communication, and organizing multiple requests, with comfort using spreadsheets and presentation tools. Knowledge of promotional products is a plus.

Qualifications

• Strong attention to detail and the ability to organize several requests at once.
• Clear, helpful communication and dependable follow-through.
• Comfort with spreadsheets, presentation tools, and learning new systems.
• Interest in merchandise, brands, and researching products that fit a specific need.
• Experience supporting clients, sales, projects, retail operations, or events is helpful; promotional products knowledge is a plus.

Responsibilities

• Research products and suppliers against a client brief, including brand fit, pricing, availability, and timing.
• Build product presentations and prepare quote information for Account Manager review.
• Coordinate sample requests and track questions, feedback, and revisions.
• Keep specifications, artwork versions, quantities, addresses, and deadlines accurate in the project record.
• Follow up on outstanding information and approvals, and communicate clearly with clients under the Account Manager’s direction.
• Assemble the approved specifications, pricing, artwork, and other records needed for Production’s handoff review.
• Flag missing information or conflicting details early and help resolve them before they delay the order.

Skills

Attention to detail

Communication

Spreadsheets

Presentation tools

Product research

Merchandise knowledge

Tools

MS Excel

PowerPoint

Job description

Stitchi in Detroit, MI is seeking an in-person, full-time role to support the account team by turning client requests into clear recommendations, quotes, and approved orders. You'll work with an Account Manager and help ensure accurate handoffs to Production.

You’ll excel at detail, communication, and organizing multiple requests, with comfort using spreadsheets and presentation tools. Knowledge of promotional products is a plus.