Account Coordinator

Stamm Media; Milwaukee (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Collaborative culture

National footprint

Creative projects

Career growth

Voice in projects

Job summary

Stamm Media in Milwaukee, WI is seeking an Account Manager to be the connective tissue between clients and internal teams, managing day-to-day relationships, quotes, and ensuring engagements reflect the quality and innovation we’re known for.

Working with Account Directors and our creative, technical, and production teams, you’ll translate client goals into clear action while keeping clients confident, supported, and excited about the work. Hybrid in-office with flexibility.

Qualifications

• 1–3 years of experience in account management or related customer service roles.
• Interest in quoting, estimating, and project scoping/pricing.
• Strong communication, organization, and collaboration skills.

Responsibilities

• Manage day-to-day client relationships and project execution.
• Take a lead role in quoting, estimating, and proposals.
• Handle house accounts and smaller engagements with high quality.
• Act as liaison between clients and internal project, creative, and technical teams.
• Translate client needs into clear scopes, timelines and deliverables.
• Track budgets, change orders, and approvals; flag risks early.
• Grow into deeper client ownership with mentorship.

Skills

Account management

Project coordination

Customer service

Quoting & estimating

Communication

Organization

Job description

Are you someone who knows how to keep clients happy, projects moving, and teams aligned? Looking for a role where relationships matter just as much as results?

Who We Are:

Stamm Media (www.stammmedia.com) is an audio visual production company and digital content studio that partners with brands and agencies to deliver stunning event technology and immersive digital experiences nationwide. Known for our collaborative approach and high standards, we elevate brands and bring live experiences to life.

Our team is a tight-knit group of passionate professionals who thrive on creativity, collaboration, and excellence. We take pride in building strong partnerships, delivering exceptional work, and pushing the boundaries of what’s possible in live and digital environments.

We’re a team who thrives on collaboration, creativity, and excellence - and we’re looking for an Account Manager who shares that mindset.

The Role:

As an Account Manager at Stamm Media, you’ll be the connective tissue between our clients and our internal teams. You’ll manage day-to-day client relationships, keep quotes moving quickly, and ensure engagements reflect the quality, care, and innovation we’re known for.

Working closely with Account Directors and our creative, technical, and production teams, you’ll help translate client goals into clear action – while making clients feel confident, supported, and excited about the work. Location: In-Office (with flexibility) at Milwaukee, WI headquarters.

What You’ll Do:

• Support Account Directors by managing day-to-day execution for assigned accounts and projects
• Take a lead role in quoting and estimating, including gathering requirements, coordinating internal and external inputs, and preparing clear, accurate proposals
• Manage house accounts and smaller engagements independently, ensuring a high-quality client experience
• Act as a key liaison between clients and internal project, creative, and technical teams
• Help translate client needs into clear scopes, timelines, and deliverables
• Track project details including budgets, change orders, and approvals
• Proactively flag risks, ask smart questions, and help solve problems before they impact clients
• Learn and grow into deeper client ownership over time, with mentorship

What We’re Looking For:

• 1–3 years of experience in account management, project coordination, production support, or a related customer service role
• Strong interest in quoting, estimating, and understanding how projects are scoped and priced
• A natural sense of urgency, paired with attention to detail and follow-through
• Excellent organizational skills and comfort managing multiple tasks and priorities
• Clear, professional communication skills both written and verbal
• A collaborative mindset and willingness to jump in wherever needed
• Curiosity about audio visual production, digital content, and live experiences
• A proactive, detail-oriented approach and eagerness to learn
• A genuine interest in building relationships with clients, partners, and internal teams alike

Why Stamm Media

• Work with a collaborative, high-performing team that truly enjoys working together
• Be part of a respected event technology company with a national footprint
• Collaborate on innovative, high-impact, uniquely creative projects for major brands
• Grow your career within a supportive, people-first culture
• Have a real voice in shaping client relationships and projects