Strategic Merchandise Account Lead

Stitchi, LLC; Detroit, Northern (MI, KY); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Stitchi, LLC in Detroit, MI seeks a client-focused role to plan merchandise programs and manage projects from brief to approved work. You’ll partner with a Brand Partner and coordinate with Account Coordinators and Production to protect client relationships and ensure timely delivery.

You’ll learn each client’s brand, audience, calendar, and priorities. Translate requests into scope, budgets, and timelines; guide sourcing, quotes, and handoffs; and support ongoing growth with your collaborative,

Qualifications

• Experience managing client relationships in a merchandising, agency, or events setting.
• Ability to translate briefs into clear scope, timelines, and budgets.
• Strong written and verbal communication with internal teams.

Responsibilities

• Plan merchandise programs and manage projects from brief to approved work.
• Partner with Brand Partner and coordinate with Account Coordinators and Production.
• Learn each client’s brand, audience, calendar, and priorities.
• Translate requests into scope, quantities, budgets, destinations, deadlines, and approvals.
• Guide sourcing, product recommendations, samples, and proposals.
• Review quotes and client commitments, protect margins.
• Secure written approvals and coordinate payment or terms.
• Deliver complete handoff to Production and resolve questions.
• Identify account growth opportunities and repeat programs with Brand Partner.
• Keep clients and teammates aligned on decisions and next steps.

Skills

Client relationship management

Project coordination

Communication

Organization

Budgeting

Job description

Stitchi, LLC in Detroit, MI seeks a client-focused role to plan merchandise programs and manage projects from brief to approved work. You’ll partner with a Brand Partner and coordinate with Account Coordinators and Production to protect client relationships and ensure timely delivery.

You’ll learn each client’s brand, audience, calendar, and priorities. Translate requests into scope, budgets, and timelines; guide sourcing, quotes, and handoffs; and support ongoing growth with your collaborative,