Account Coordinator

bydeluxe; Burbank (CA); On-site; USD 34,000 - 39,000; Full time

Job summary

Deluxe is seeking an Account Coordinator to support theatrical releases, coordinating localization, cinema mastering, and delivery workflows. You will liaise with clients and cross‑functional teams to ensure timely, high‑quality outcomes across subtitling, audio, and mastering disciplines.

This role emphasizes strong communication, collaboration, and proactive problem‑solving to keep complex projects on track and to deliver service excellence to top film projects.

Qualifications

• Confidence handling multi‑stakeholder projects with tight turnarounds.
• Exceptional communication skills—big‑picture and detail oriented.
• Collaborative mindset and relationship-building with teams and clients.
• Experience in account management, project management, post‑production or related client roles.
• Familiarity with localization and media workflows is a plus.
• Ability to deliver high‑quality service to drive client satisfaction.

Responsibilities

• Support customers' theatrical versioning and release from localization to cinema mastering and delivery.
• Unite creative, technical, and operational teams to maintain clarity and momentum.
• Communicate with clients to keep them informed and delighted throughout the process.
• Identify and solve blockers to protect timelines and quality.
• Keep project data, milestones, and updates accurate and current.
• Champion excellence across subtitling, audio, picture editing, mastering, QC and delivery.
• Suggest workflow improvements and share best practices with junior staff.

Skills

Multistakeholder management

Exceptional communication

Collaborative mindset

Relationship building

Account management

Project management

Post-production

Localization

Customer facing

Job description

Job Title: Account CoordinatorBe part of the story. Help drive the magic of cinema. Deliver excellence.We're searching for fantastic communicators and team players to join our elite customer services team in the US, supporting the world's biggest films, from localization through to theatrical release - and beyond. As our Account Coordinator you will be supporting your customer's theatrical releases, guiding each title through asset creation, technical production, and delivery pipelines.This isn't just account coordination- it's the service that launches films to silver screens across the world. You'll be a trusted partner for clients, an orchestrator across teams, and a steady force that keeps complex workflows humming. If you love cinema, love solving puzzles, thrive in fast-paced environments, and know how to make things happen, this is your moment.

Responsibilities

• Support the journey: As part of an elite team, you'll support your customers theatrical versioning and release - from localization through cinema mastering, theatrical delivery and licensing.
• Be the connector: Unite Deluxe's creative, technical, and operational teams to ensure clarity, cohesion, and momentum.
• Communicate with confidence: Keep clients informed, supported, and delighted every step of the way.
• Stay ahead of the curve: Spot roadblocks before they appear, and drive solutions that protect timelines and quality.
• Keep systems sharp: Ensure that all project data, milestones, and updates are accurate and always up to date.
• Champion excellence: Push for top-tier quality across subtitling, audio mixing, picture editing, mastering, QC and delivery.
• Elevate the workflow: Identify opportunities to streamline processes and share best practices with junior team members to deliver a smoother, smarter operational experience.
• What You Bring
• Confidence handling multi‑stakeholder projects with tight turnarounds.
• Exceptional communication skills - you can zoom out for big-picture strategy and zoom in for precise detail.
• A collaborative mindset and the relationship-building skills to align teams and clients effortlessly.
• Experience in account management, project management, post-production, localization, or a customer facing position.
• An understanding of any media workflows is an advantage.
• If you're ready to be an integral part of a team delivering service excellence and making every project shine brighter than the last - we want to meet you.
• Diversity Statement:
• Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees.
• This role is based in Los Angeles, California or Wilmington, Ohio and the base pay for this role is $26.44 per hour. Actual amounts will vary depending on education, skills, experience, and geographic location.

Additional Information

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