Account Coordinator

Deluxe; Wilmington (OH); On-site; USD 54,000 - 56,000; Full time

Job summary

Deluxe is seeking an Account Coordinator to support theatrical releases, guiding assets from localization through mastering and delivery. You’ll operate as a trusted partner across clients and internal teams, keeping workflows humming in a fast-paced environment.

If you love cinema, solving puzzles, and coordinating complex multi-stakeholder projects with clear communication, this role offers growth and a chance to contribute to Oscar-worthy releases across global markets.

Qualifications

• Experience coordinating multi-stakeholder projects with tight turnarounds.
• Excellent communication skills to balance big-picture strategy with detail.
• Collaborative mindset and ability to align teams and clients.
• Experience in account management, project management, post-production, localization, or customer-facing roles.
• Understanding of media workflows is a plus.

Responsibilities

• Support theatrical versioning and release—from localization through cinema mastering and delivery.
• Unite Deluxe’s creative, technical, and operational teams to ensure clarity and momentum.
• Communicate with clients with confidence and keep them informed at every step.
• Spot roadblocks early and drive solutions to protect timelines and quality.
• Keep project data, milestones, and updates accurate and up to date.
• Champion excellence across subtitling, audio, picture editing, mastering, QC, and delivery.
• Identify opportunities to streamline processes and share best practices with junior team members.

Skills

Multi-stakeholder

Communication

Collaboration

Account management

Project management

Post-production

Localization

Customer-facing

Media workflows

Job description

Job Title: Account Coordinator

Be part of the story. Help drive the magic of cinema. Deliver excellence. We’re searching for fantastic communicators and team players to join our elite customer services team in the US, supporting the world’s biggest films, from localization through to theatrical release - and beyond. As our Account Coordinator you will be supporting your customer’s theatrical releases, guiding each title through asset creation, technical production, and delivery pipelines. This isn’t just account coordination - it's the service that launches films to silver screens across the world. You’ll be a trusted partner for clients, an orchestrator across teams, and a steady force that keeps complex workflows humming. If you love cinema, love solving puzzles, thrive in fast-paced environments, and know how to make things happen, this is your moment.

What You’ll Do

• Support the journey: As part of an elite team, you’ll support your customers theatrical versioning and release - from localization through cinema mastering, theatrical delivery and licensing.
• Be the connector: Unite Deluxe’s creative, technical, and operational teams to ensure clarity, cohesion, and momentum.
• Communicate with confidence: Keep clients informed, supported, and delighted every step of the way.
• Stay ahead of the curve: Spot roadblocks before they appear, and drive solutions that protect timelines and quality.
• Keep systems sharp: Ensure that all project data, milestones, and updates are accurate and always up to date.
• Champion excellence: Push for top-tier quality across subtitling, audio mixing, picture editing, mastering, QC and delivery.
• Elevate the workflow: Identify opportunities to streamline processes and share best practices with junior team members to deliver a smoother, smarter operational experience.

What You Bring

• Confidence handling multi-stakeholder projects with tight turnarounds.
• Exceptional communication skills - you can zoom out for big-picture strategy and zoom in for precise detail.
• A collaborative mindset and the relationship-building skills to align teams and clients effortlessly.
• Experience in account management, project management, post-production, localization, or a customer facing position.
• An understanding of any media workflows is an advantage.

If you’re ready to be an integral part of a team delivering service excellence and making every project shine brighter than the last - we want to meet you.

Diversity Statement

Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive consideration for employment without regard to, and will not be discriminated against, on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Deluxe will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state, and federal law. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Deluxe. Please inform the company's HR representative if you need assistance completing any forms or to otherwise participate in the application process.

This role is based in Los Angeles, California or Wilmington, Ohio and the base pay for this role is $26.44 per hour. Actual amounts will vary depending on education, skills, experience, and geographic location.