Account Coordinator

500degreesstudio; Columbus (OH); On-site; USD 50,000 - 55,000; Full time

Job summary

500° is seeking an Account Coordinator to join our Account Services team in Columbus, Ohio. You will support client relationships, help coordinate project tasks, and contribute to the success of client accounts in a fast-paced environment.

Responsibilities include day‑to‑day support for the account team, tracking project progress, handling administrative tasks, and ensuring on-time, high‑quality deliverables.

Qualifications

• Degree in communications/marketing or related field with 0–2 years of experience.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced, high-volume environment.
• Self-motivated with strong problem-solving skills.
• Keynote fluency is a bonus.

Responsibilities

• Provide day-to-day support for Account Services and assist in managing client relationships.
• Coordinate and track project progress to meet deadlines and quality standards.
• Handle administrative tasks: change orders, routing assets, documenting client calls, updating status, entering estimates.
• Address issues during campaign execution and escalate when needed.
• Facilitate communication between internal departments and external clients for collaboration.
• Travel up to 15–20% of the year to client locations and events.

Skills

Verbal communication

Written communication

Attention to detail

Problem solving

Self-motivation

Education

Associate or Bachelor's degree in communications/marketing or related field

Tools

MS Office Suite

Job description

500° is looking to add an Account Coordinator to our Account Services team. The Account Coordinator is crucial in supporting the client-facing account services team. This is a fast-paced and sometimes high-pressure environment where you will assist with client communication, coordinating project tasks, and contributing to the overall success of client accounts.

Responsibilities:

• Day-to-day support of Account Services team; Assist account team members and directors in managing client relationships by responding to client inquiries, requests, and providing updates on project status
• Coordinate and track the progress of projects, ensuring that all deliverables are completed on time and meet quality standards
• Completing administrative tasks within defined timelines; such as:
  • Creating and updating change orders
  • Routing artwork/creative assets
  • Documenting client calls
  • Updating status
  • Entering estimates
• Address any issues or challenges that arise during campaign execution, escalating them to the appropriate parties when necessary
• Facilitate communication between various internal departments and external clients to ensure effective collaboration and seamless project execution
• Travel up to 15-20% of the year, as needed, to client locations, industry events, or other relevant destinations

What You\'ll Need:

• Associate or bachelor’s Degree with focus in communications, marketing or related field and/or 0-2 years relevant work experience
• Must be fluent in MS Office Suite
• Strong Verbal and written communication skills
• Strong attention to detail and ability to function in a fast-paced, high-volume environment
• Must be self-motivated and have strong, effective problem-solving skills
• Prior agency experience is a plus
• Keynote fluency is an added bonus

500° is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations.

The base salary for this position is $50,000, with the potential for up to an additional 10% if the applicant hired has additional related qualifications. Eastport Holdings offers a competitive benefits package including medical, dental, vision, life and disability coverage, HSA employer contributions, flexible spending accounts, employee assistance resources, paid time off, paid parental leave, and voluntary benefits designed to support your overall well-being.