Account Consultant

00001 Kelly Services, Inc; South Carolina; On-site; USD 62,000 - 82,000; Full time

Job summary

Kelly Services is seeking a dedicated Education Account Manager to serve as the main liaison for client accounts and to coordinate staffing for schools and districts in Walhalla, SC. The role requires working closely with recruiters to fulfill staffing needs and to ensure client satisfaction.

Candidates should have 2+ years in education, sales, or HR-related fields, with strong communication skills and a track record in building lasting client relationships. Regular on-site presence is expected.

Qualifications

• 2+ years of experience in education, sales, upscale customer service, recruiting, and/or HR.
• Proven experience in account management with a focus on long-term client relationships.
• Strong communication skills and ability to interact with diverse clients and stakeholders.
• Understanding staffing and recruiting processes within the education sector or willingness to learn.

Responsibilities

• Serve as the primary point of contact for client accounts and foster strong relationships.
• Coordinate and manage the placement of educational staff for schools, districts, and other educational organizations.
• Collaborate with recruiters to ensure timely fulfillment of staffing requirements and client satisfaction.
• Proactively resolve staffing or service delivery issues to meet or exceed client expectations.
• Track, report, and analyze account performance to identify growth opportunities.

Skills

Account management

Client relationships

Communication

Staffing processes

Job description

Together we change lives.

Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.

No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward. You'll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team we celebrate inclusion, caring and collaboration. As a company we value your contribution, we work with integrity, and we always put people first - so your impact really will change lives.

Our Kelly Education Account Manager is accountable for:

• Serving as the primary point of contact for client accounts, fostering strong relationships and understanding their staffing needs
• Coordinating and managing the placement of educational staff for schools, districts, and other educational organizations
• Working closely with recruiters to ensure the timely fulfillment of staffing requirements, ensuring client satisfaction
• Proactively resolving any issues related to staffing or service delivery, ensuring that client expectations are consistently met or exceeded
• Tracking, reporting, and analyzing account performance, identifying opportunities for growth and improvement within client accounts

Essential Skills, Knowledge, and Experiences:

• 2+ years of experience in education, sales, upscale customer service, recruiting, and/or HR
• Proven experience in account management, with a focus on building and maintaining long-term relationships with clients
• Strong communication skills, with the ability to present solutions and interact effectively with diverse clients and stakeholders
• Ability to maintain a high level of customer satisfaction
• Solid understanding of staffing and recruiting processes within the education sector, or a willingness to learn quickly and apply industry best practices preferred

Candidates must have the ability to sit on-site at the client's local office daily in Walhalla, SC, Monday - Friday between 7:30am-4:30pm and travel to client and community events as needed weekly.

The annual base pay for this position is listed below. Final compensation will be based on experience and may vary by geographic location.

$61,575.00 - $82,100.00

Total compensation package including benefits as applicable to the position - understanding that each person has unique professional and personal needs focused on your total well-being. Explore our range of benefits at: Kelly Services | People Regular Staff

Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.