Account Clerk 3

The University of Toledo; Ottawa Hills (OH); On-site; USD 25,000 - 28,000; Full time

Job summary

The University of Toledo in OH seeks an Account Clerk 3 to support revenue cycle, billing, and charge reconciliation across clinical pathology departments.

Attention to detail, HIPAA compliance, and strong communication are essential. Proficiency with Epic and Excel is required, with a salary in the posted range and a flexible, full-time schedule.

Qualifications

• High school diploma required; associate degree in Accounting or Finance preferred.
• Knowledge of medical terminology, CPT coding, ICD-10-CM (diagnosis) coding, and billing workflows.
• 1-3 years of medical billing or revenue cycle experience preferred.
• Understanding of payer requirements, HIPAA, and compliance.
• Proficiency with Epic or similar electronic health record/billing systems.
• Strong communication and confidentiality.

Responsibilities

• Provide revenue cycle and billing support for clinical departments.
• Perform charge review, entry, coding support, account analysis, registration support.
• Credit processing and charge reconciliation in Epic and related systems.
• Monitor duplicate or missing charges and support monthly revenue reporting.

Skills

Medical billing

HIPAA compliance

Communication skills

Attention to detail

Time management

Independent work

Education

Associate degree in Accounting or Finance

High school diploma

Tools

Epic ERP

Microsoft Word

Microsoft Excel

Outlook

Job description

Title: Account Clerk 3

Department Org: Lab-Admin - 109380

Employee Classification: B1 - Classif'd Full Time AFSCMEHSC

Bargaining Unit: AFSCME HSC

Primary Location: HSC H

Shift: 1

Start Time: 0800 End Time: 1630

Posted Salary: 18.41 - $ 20.75

Job Description

The Account Clerk 3 role provides revenue cycle and billing supportfor Clinical Pathology, Anatomic Pathology, Surgical Pathology, andCytopathology. This position performs charge review, charge entry,coding support, account analysis, registration support, creditprocessing, and charge reconciliation in Epic and related systems.The role verifies appropriate Current Procedural terminology (CPT)and ICD-10-CM diagnosis coding information, monitors duplicate ormissing charges, supports monthly revenue reporting, and serves asa liaison among the laboratory, Health Information Management(HIM), Patient Financial Services/Revenue Cycle, University ofToledo Medical Center clinics, provider offices, and the Universityof Toledo Physicians (UTP) practice plan. Work requires accuracy,attention to detail, timely follow-up, confidentiality, HIPAAcompliance, and professional communication to support compliantreimbursement and high-quality patient care.

Minimum Qualifications

• High school diploma required; associate degree in Accounting orFinance preferred.
• Working knowledge of medical terminology, medical insurance, CPTcoding, ICD-10-CM (diagnosis) coding, laboratory billing workflows,and health care reimbursement processes.
• 1-3 years of recent work experience in medical billing, patientaccounting, health information management, revenue cycle, or arelated health care administrative function preferred.
• General knowledge of reimbursement methodologies and payerrequirements, including DRG, APC, per diem, capitation,fee-for-service, managed care, and governmental payers asapplicable.
• Understanding of HIPAA, patient confidentiality, corporatecompliance, billing compliance, and applicable state and federalregulations.
• Proficiency with Epic or comparable electronic healthrecord/billing systems, Microsoft Word, Microsoft Excel, Outlook,and other software applications required for the position.
• Ability to review accounts and data for accuracy, identifydiscrepancies, research issues, document follow-up, and resolveroutine billing questions.
• Strong oral and written communication skills, includingprofessional communication with patients, providers, clinics, HIM,Revenue Cycle/Patient Financial Services, and laboratorystaff.
• Effective interpersonal skills and the ability to workcollaboratively with internal and external customers in a courteousand professional manner.
• Ability to organize work, set priorities, meet deadlines,maintain attention to detail, and manage multiple follow-up itemsin a fast-paced environment.
• Ability to work independently with minimal supervision whilerecognizing when escalation or leadership input is needed.
• Ability to maintain strict confidentiality of patient, financial,operational, and sensitive department information.
• Ability and willingness to adapt to changing regulatory, payer,system, and departmental requirements.
• Demonstrates a strong work ethic, reliability, flexibility, andwillingness to assist with overtime or additional assignments whenrequired by department needs.

Conditions of Employment

To promote the highest levels of health and well-being, theUniversity of Toledo campuses are tobacco-free. Pre-employmenthealth screening requirements for the University of Toledo HealthScience Campus Medical Center will include drug and other requiredhealth screenings for the position.

Equal Employment Opportunity Statement

The University of Toledo is an equal opportunity employer. TheUniversity of Toledo does not discriminate in employment,educational programs, or activities on the basis of race, color,religion, sex, age, ancestry, national origin, sexual orientation,gender identity and expression, military or veteran status,disability, familial status, or political affiliation.

The University is dedicated to attracting and retaining the bestand brightest talent and fostering a culture of respect.

The University of Toledo provides reasonable accommodation toindividuals with disabilities. If you require accommodation tocomplete this application, or for testing or interviewing, pleasecontact HR Compliance at [e-mail] or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.

Computer access is available at most public libraries and at theOffice of Human Resources located in the Center for AdministrativeSupport on the UToledo Main Campus.

Advertised: 17 Sep 2026 Eastern Daylight Time