Account Associate - State Farm Agent Team Member Denver - CO

Shelteryourfuture; Denver (CO); Presencial; USD 60 000 - 80 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance stipend

Supplemental health

Disability insurance

Group life insurance benefits

Hiring bonus

Simple IRA

Bonus based on performance

Opportunity for advancement

Paid time off

Donation matching

Free food & snacks

Resumo da oferta

Nese Sahin - State Farm Agent is seeking an Account Associate to join the team in Denver. The role focuses on delivering a standout customer experience, handling policy inquiries, updates, and claims, and using digital channels to engage clients.

You will work with a collaborative team, seeking opportunities to improve satisfaction while supporting customers through multiple channels and technologies.

Qualificações

• Excellent communication skills, both written and verbal.
• Tech-savvy with familiarity with digital communication tools.
• Customer-oriented mindset with a strong desire to exceed expectations.
• Ability to adapt to a fast-paced, evolving work environment.
• Previous customer service experience is a plus, but not required.

Responsabilidades

• Engage with customers through phone, email, and chat.
• Provide friendly, efficient assistance with policy inquiries, updates, and claims.
• Utilize digital tools to connect with a younger demographic.
• Collaborate with a dynamic team to ensure timely issue resolution.
• Proactively identify opportunities to enhance customer satisfaction.

Conhecimentos

Communication skills

Tech-savvy

Customer-focused

Adaptability

Customer service experience

Formação académica

High school diploma

College degree

Ferramentas

Digital tools

Social media familiarity

Descrição da oferta de emprego

Account Associate - State Farm Agent Team Member

Full Time in Denver - CO

Replies within 24 hours

• Health insurance stipend
• Supplemental health
• Disability insurance
• Group life insurance benefits
• Hiring bonus
• Simple IRA
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Donation matching
• Free food & snacks

Company Overview Nese Sahin - State Farm Agent, a dynamic and forward-thinking player in the insurance industry, is actively seeking energetic and customer-focused individuals to join our team as Account Associate - State Farm Agent Team Member. If you're a tech-savvy, people-oriented individual with a passion for making a positive impact, this is an exciting opportunity to launch your career in a modern and vibrant work environment.

Job Description As a Account Associate - State Farm Agent Team Member, you'll be at the forefront of delivering an exceptional customer experience. Your responsibilities will include

• Engaging with customers through various channels, including phone, email, and chat.
• Providing friendly and efficient assistance with policy inquiries, updates, and claims.
• Utilizing digital tools and platforms to connect with a younger demographic.
• Collaborating with a dynamic team to ensure timely and effective issue resolution.
• Proactively identifying opportunities to enhance customer satisfaction.

Qualifications

• Excellent communication skills, both written and verbal.
• Tech-savvy with a familiarity with digital communication tools.
• Customer-oriented mindset with a strong desire to exceed expectations.
• Ability to adapt to a fast-paced, evolving work environment.
• Previous customer service experience is a plus, but not required.

Requirements

• High school diploma or equivalent; college degree is a plus.
• A positive and proactive attitude towards learning and growth.
• Familiarity with social media platforms and digital communication tools.
• Ability to work in a collaborative team setting.
• Willingness to obtain relevant insurance licenses (training will be provided).

Nese Sahin - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Compensation $60,000.00 - $80,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.