Account Associate - State Farm Agent Team Member

State Farm Agent; Eatontown (NJ); On-site; USD 34,440 - 41,328; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Eatontown, NJ is looking for an Account Associate - Team Member to manage customer accounts and enhance client relations. The role includes processing policy changes and claims, requiring strong organizational and communication skills. With a competitive salary, benefits, and a supportive team culture, this position offers excellent opportunities for growth and development in the insurance industry.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Job description

Account Associate - State Farm Agent Team Member

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About Our Agency

Our agency opened in 2008 and currently has a team of four. Before becoming an agent, I worked in management for medical claims with State Farm, which gave me a strong foundation in service, leadership, and building relationships. We offer 5 sick days, 2 weeks of vacation, and a strong focus on work‑life balance. Our office culture is friendly, easygoing, and laid‑back — we all get along well and create a welcoming environment for both team members and customers. We’re looking for someone with a positive attitude who enjoys being part of a collaborative, supportive team.

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As an Account Associate – State Farm Agent Team Member for Camille Kiste - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation: $25.00 - $30.00 per hour

Our Services

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industry

Insurance