Account Associate - State Farm Agent Team Member

State Farm Agent; Boca Raton (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent is seeking an Account Associate to support business operations in Boca Raton, Florida. This role focuses on building meaningful customer relationships, managing accounts, and assisting with policy changes.

The ideal candidate will have strong organizational skills, customer service experience, and attention to detail. A supportive culture with benefits such as a hiring bonus, 401(k), and health insurance is offered, with compensation ranging from $60,000 to $90,000 per year.

Qualifications

• Previous experience in insurance or a related field preferred.
• Bilingual (English/Spanish) is a plus, but not required.
• Attention to detail is crucial.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service skills

Communication skills

Tech-savviness

Job description

Benefits

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

As Account Associate - State Farm Agent Team Member, you will play a vital role in our daily business operations and support our customers’ success. You will grow our agency by building meaningful customer relations and acting as a liaison between customer needs and agency departments, proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation: $60,000.00 - $90,000.00 per year

Our office embraces a supportive, growth‑oriented culture that values teamwork, respect, and collaboration. We are looking for candidates who bring strong communication skills, a positive phone presence, and tech‑savviness. Bilingual (English/Spanish) is a plus, but not required.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.