Account Associate - State Farm Agent Team Member

Craiginsurescolorado; Colorado; On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off (PTO) and holiday pay

Sick days

Job summary

Craiginsurescolorado is looking for an Account Associate - State Farm Agent Team Member in Lakewood, CO. As a vital part of our agency, you will manage customer accounts, assist clients with policy changes and inquiries, and process insurance claims. We value strong organizational and communication skills and prefer candidates with previous insurance experience. The role offers a salary of $60,000 to $70,000 annually, along with a supportive culture and opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Location: Lakewood, CO. Full time.

Benefits

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Opportunity for advancement
• Paid time off (PTO) and holiday pay
• Sick days

About our agency

Our agency opened in 2021 and is a growing team of four focused on building something meaningful together. We stay connected to the community through the local Chamber of Commerce and build relationships locally.

We offer work‑life balance, licensing paid up front, and a supportive culture that values results and accountability.

Role description

As an Account Associate, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You proactively market relevant products and services to improve customers’ lives and grow your career.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation

$60,000.00 - $70,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.