Account Associate - State Farm Agent Team Member

Jordan Wiggins - State Farm Agent; West Monroe (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Jordan Wiggins - State Farm Agent in West Monroe, LA is seeking an Account Associate to support daily operations, grow the office through meaningful customer relations, and act as a liaison between customer needs and agency departments. You will proactively market relevant products and services to improve customers' lives, with a family atmosphere and opportunities to advance.

If you're a self-starter who can lead when needed and work well in a team, this role offers stability and a path for

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY :

Since opening the agency in 2014, we've built a close-knit team focused on helping customers protect what matters most while creating a supportive and rewarding workplace. Before becoming an agent, I spent time as an Agent Aspirant, which helped prepare me to lead and grow a successful agency.

Born and raised in Louisiana, I'm married with three children, and family is at the center of everything I do. That same family-oriented mindset extends into our office culture. We have a younger team that genuinely enjoys working together, supports one another, and values teamwork above all else.

We're looking for someone who wants stability, embraces a family atmosphere, and is motivated to grow. The ideal candidate is a self-starter who can lead when needed, contribute as a team player, and is committed to continuous improvement. If you're looking for a long-term career and opportunities to advance, you'll find them here.

ROLE DESCRIPTION:

As Account Associate for Jordan Wiggins - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.