Account Associate - State Farm Agent Team Member

Joshua Murray - State Farm Agent; Asheboro (NC); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Joshua Murray - State Farm Agent is seeking an Account Associate to support daily business operations and enhance customer success. You will help grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will promote relevant products and services, assist with policy changes, and process claims while coordinating with underwriters to ensure timely policy issuance. This role emphasizes growth, coaching, and team collaboration.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Effective communication

Job description

Benefits

• Simple IRA


• License reimbursement


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2024 and currently lead a growing team of two. Before becoming a State Farm agent, I worked in software sales. I\'m a graduate of the University of Florida and the University of Missouri–St. Louis, and as a father of four, family is at the center of everything I do.

Giving back to our community is important to me. I\'m an active member of the local Chamber of Commerce, proudly support the local minor league baseball team, the Zoo Keepers, and enjoy sponsoring youth sports and community events.

Our agency offers health benefits, a Simple IRA, licensing reimbursement, professional development and coaching, a flexible work environment, cash bonuses, PTO incentives based on performance, and excellent opportunities for growth and advancement.

Our culture is close-knit, family-oriented, and competitive. I\'m looking for someone who is coachable, driven, and enjoys working with people. If you\'re gritty, accountable, and ready to grow with a supportive team, we\'d love to meet you.

ROLE DESCRIPTION:

As an Account Associate for Joshua Murray - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.


• Assist customers with policy changes and inquiries.


• Process insurance claims and follow up with customers on claim status.


• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.


• Excellent customer service and communication skills.


• Previous experience in insurance or a related field preferred.