Account Associate - State Farm Agent Team Member

Luke Hanson - State Farm Agent; Carthage (MO); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Performance-based bonus

Competitive salary

Flexible schedule

Advancement opportunity

Paid time off

Training & development

Job summary

Luke Hanson - State Farm Agent in Missouri is hiring an Account Associate to support daily office operations, manage customer accounts, and assist with policy changes. You will serve as a liaison between customers and agency teams, helping to grow trusted relationships and deliver dependable service.

In this role you will proactively market relevant products and services, coordinate with underwriters when needed, and participate in community outreach as our agency expands.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Customer service

Communication skills

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2026 and am excited to build a growing team from the ground up. Before becoming a State Farm agent, I worked as a team member, where I developed a passion for helping customers and building lasting relationships. I'm a graduate of the University of Arkansas, grew up in the Ozarks, and enjoy running, exercising, spending time outdoors, and following sports.

As a new agency, I'm looking forward to becoming actively involved in the community and building strong relationships with the people and organizations we serve.

Our agency offers PTO, paid holidays, a 401(k), licensing reimbursement, and a strong commitment to work-life balance. As we grow, you'll have the opportunity to grow alongside the agency and make a meaningful impact from day one.

Our culture is fun, competitive, customer-focused, and driven to succeed. I'm looking for someone who is coachable, positive, and genuinely enjoys helping others. If you're ready to learn, work hard, and be part of building something special, we'd love to meet you.

ROLE DESCRIPTION:

As anAccount Associate for Luke Hanson - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.