Account Associate - State Farm Agent Team Member

Ashby Clark - State Farm Agent; Summerville (SC); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Ashby Clark - State Farm Agent in Summerville, SC is seeking an Account Associate to support daily operations, manage customer accounts, and grow the agency's client base through proactive service and policy education.

You will handle policy changes, claims support, underwriting coordination, and cross-sell relevant products while upholding a culture of integrity, balance, and community involvement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Insurance experience

Job description

Benefits:

• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2025 after working with State Farm since 2018 as a team member and discovering a real passion for business ownership. Building something of my own-while helping others do the same-has been incredibly rewarding. I powered through my first year as an agent with both a toddler and a newborn at home, which reinforced how important resilience, flexibility, and support are in both work and life.

Community involvement is a big part of who we are. I'm active with Young Life, while my wife works with Young Lives supporting teen moms. We're also involved in our local church and Chamber of Commerce, and we plan to host a dedicated service day as the agency continues to grow.

For our team, we offer paid time off, seven paid holidays, a hiring bonus, and a strong focus on work-life balance. Our culture is supportive, purpose-driven, and growth-oriented, and we're looking for team members who want to build something meaningful, work hard, and be part of an agency that values family, service, and long-term success.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Ashby Clark - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.