Account Associate - State Farm Agent Team Member

David Hersch - State Farm Agent; Springfield (OR); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

David Hersch - State Farm Agent in Springfield, Oregon, is seeking an Account Associate to assist with customer relations and business operations. You will manage accounts, assist with policy inquiries, and process insurance claims, playing a vital role in our agency's growth.

The ideal candidate demonstrates strong organizational skills, excellent customer service, and is coachable. Join a laid-back team committed to excellence and community involvement with benefits including flexible scheduling and training opportunities.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2023 after working as a State Farm sales team member and pursuing a long-standing goal of owning my own agency. Our team includes three members, and we’ve intentionally built a laid‑back, respectful environment where accountability and communication matter just as much as results. Outside of the office, I’m a proud Oregon Ducks fan and stay actively involved in nonprofit work within the community, which reflects our commitment to giving back and being present beyond the business.

We offer flexibility and reimburse licensing costs, creating an environment where team members can grow without unnecessary pressure. We’re looking for someone who shows respect, takes pride in their work, communicates well, and is coachable — a naturally competitive team player who wants to succeed while also making a positive impact in the community.

Role Description

As Account Associate - State Farm Agent Team Member for David Hersch - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.