Account Associate - State Farm Agent Team Member

David Frederickson - State Farm Agent; Chicago (IL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance stipend

Simple IRA

Training & development

Paid time off

Bonus based on performance

Flexible schedule

Opportunity for advancement

Job summary

David Frederickson - State Farm Agent in Chicago is seeking an Account Associate to manage customer accounts and enhance client relationships. You’ll play a vital role in our agency's operations, assisting with insurance claims and policy changes.

This position offers a supportive team environment and opportunities for growth within the company. Ideal candidates will have strong organizational skills and excellent customer service abilities. Our agency is committed to providing superior service and fostering a collaborative culture.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Bilingual Spanish

Job description

Benefits

• Simple IRA
• Health insurance stipend
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

With over 40 years of experience with State Farm, I’ve dedicated my entire career to serving customers and building strong relationships. I started right out of college in Auto Claims, spent 12 years there, and opened my agency in 1996. Since then, we’ve built a strong foundation centered on trust, service, and long‑term relationships.

Our team includes six full‑time and two part‑time members who work closely together in a supportive, collaborative environment. We take pride in delivering a high level of service while maintaining a positive, team‑first culture.

For our team, we offer a Simple IRA, health insurance stipend, bonus and commission opportunities, professional development, and covered continuing education. Our office is conveniently located with parking available and easy access to public transportation.

Our office culture is close‑knit, supportive, and team‑oriented. We’re looking for someone who values collaboration, takes pride in their work, and wants to be part of a stable, experienced team that supports each other and grows together.

Role Description

As Account Associate - State Farm Agent Team Member for David Frederickson - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.