Account Associate - State Farm Agent Team Member

Joseph Chambers - State Farm Agent; Pelham (AL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Joseph Chambers - State Farm Agent in Pelham, AL is seeking an Account Associate to support daily operations and customer success. You will grow the agency through meaningful customer relations and serve as liaison between client needs and agency departments.

You will help improve clients' lives by proactively marketing relevant products and services. As a sociable, sales-minded professional, you will assist customers with policy changes, insurance claims, and coordination with underwriters.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Insurance experience

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency opened in 2016 and is a strong team of six focused on growth, teamwork, and delivering great service. I got my start in the industry right out of college as a State Farm team member, inspired by my best friend's dad who was an agent. That early experience helped shape my approach to building a supportive and successful office.

I'm a proud parent of three kids and a big sports fan, especially baseball. We stay very involved in the community, serving as a leading sponsor for local school athletics and supporting a high school coaching show at a local restaurant.

For our team, we offer PTO, paid holidays, incentive trips, a 401(k), and a strong focus on work-life balance. We even have an office dog that adds to the fun and welcoming environment.

Our office culture is team-first and supportive. We take care of each other and our customers, and we truly enjoy working together. We're looking for someone who is competitive, energetic, friendly, and personable - someone who likes to win, values teamwork, and wants to be part of a positive, high-performing environment.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Joseph Chambers - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.