Account Associate - State Farm Agent Team Member

Kallee Genta - State Farm Agent; Ogden (UT); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Kallee Genta - State Farm Agent is seeking an Account Associate to support daily operations and enhance customer relations. You will play a crucial role by managing customer accounts, addressing inquiries, processing claims, and collaborating with various agency departments.

A successful candidate should possess strong organizational and communication skills, ideally with prior experience in insurance or a related field. We offer a supportive, family-friendly work environment where team growth and development are prioritized.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Job description

Benefits

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 2008 and has grown into a strong team of eight who truly enjoy working together. I previously worked in State Farm corporate and am a second‑generation State Farm agent (my mother was an agent), so this business has always been close to my heart.

I’m a Weber State University alum, married with four kids, and love spending time outdoors hiking and staying active. I also enjoy event planning, which probably explains why we’re big on celebrating milestones and team wins in our office. Family keeps me grounded, and that same family‑first mindset shapes our culture.

Our office is extremely family‑friendly. We offer 10 vacation days, paid major holidays, licensing paid up front, and regular weekly and monthly promotions for goals met. We hold consistent team meetings focused on development and growth, and we make it a point to celebrate big milestones together.

Our culture is close‑knit, supportive, and built on positive energy. We have a tenured team that takes pride in what we do and how we serve our customers. We’re looking for honest, ethical people who genuinely care. Skills can be trained—but heart, pride, and energy are who you are. If you bring the right vibe and a strong desire to make a difference, this could be a great place to grow.

Role Description

As Account Associate - State Farm Agent Team Member for Kallee Genta - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.