Account Associate - State Farm Agent Team Member

Orangecountyagency; Northern (KY); Hybrid; USD 38,000 - 45,000; Full time

Job summary

State Farm is seeking an Account Associate - State Farm Agent Team Member to support Spanish-speaking clients with real-time translation and exceptional customer service. This fully remote role emphasizes bilingual communication and relationship building.

You will translate client calls, educate customers on insurance options, develop leads, and schedule appointments, with training and growth opportunities, competitive compensation, and PTO.

Qualifications

• Bilingual Spanish required and able to translate in real time.
• Strong customer-service oriented approach.
• Willing to learn insurance options and products.

Responsibilities

• Real-time translation of client calls.
• Establish customer relationships and follow up as needed.
• Use a needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Job description

Account Associate - State Farm Agent Team Member

Full Time in Fully Remote - US

This is a remote position.

Benefits

As an Agent Team Member, you will receive…

• Competitive salary
• Opportunity for advancement
• Training & development
• Hourly
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Position Overview

Are you fluent in Spanish and comfortable with working with people. We have a need for a real time translator for our insurance clients. Along with customer service duties, you will assist with communications with our Spanish speaking clientele.

Responsibilities

• Real-time translation of Client calls.
• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment
• Bilingual Spanish REQUIRED

Compensation $38,000.00 - $45,000.00 per year

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