Account Associate - State Farm Agent Team Member

Tanner Lancaster - State Farm Agent; Norfolk (NE); Presencial; USD 36 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Simple IRA

License reimbursement

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Resumo da oferta

Tanner Lancaster - State Farm Agent in Norfolk, NE is seeking a motivated Account Associate to support daily operations and customer success.

You will grow customer relationships, manage accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely issuance.

Join a close-knit team with a focus on training, development, and work-life balance, offering a simple IRA, license reimbursement, and a flexible schedule.

Qualificações

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsabilidades

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Conhecimentos

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Descrição da oferta de emprego

Benefits:

• Simple IRA


• License reimbursement


• Opportunity for advancement


• Paid time off


• Training & development


• Bonus based on performance


• Competitive salary


• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in October 2018 and currently lead a close-knit team of four. Before becoming a State Farm agent, I built my career in sales and banking, bringing a strong background in customer relationships and financial services into the agency. Outside of work, I’m married with four kids and enjoy fishing, dirt biking, hunting, and spending as much time outdoors as possible.

Being involved in our community is a big priority for me. I serve on the Northeast Community College Business Advisory Board and the Tilden community board. I’m also heavily involved in my kids’ sports and enjoy coaching youth baseball, football, and other activities. Supporting the people and organizations in our local community is an important part of who we are as an agency.

Our agency offers a Simple IRA retirement plan, licensing reimbursement, hands-on training, professional development, and a strong commitment to work-life balance. We’ve created a high-energy environment where team members have the support and resources they need to learn, develop, and grow professionally.

I genuinely love working in my agency and am proud of the atmosphere and team environment we’ve built. I’m looking for someone who takes initiative, leads with integrity, and brings a positive attitude to work each day. If you’re motivated to learn, ready to take ownership of your role, and want to be part of an energetic team that cares about each other and the community, we’d love to meet you.

ROLE DESCRIPTION:

As Account Associate for Tanner Lancaster - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.


• Assist customers with policy changes and inquiries.


• Process insurance claims and follow up with customers on claim status.


• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.


• Excellent customer service and communication skills.


• Previous experience in insurance or a related field preferred.