Account Associate - State Farm Agent Team Member

Baxterbouchillon; Covington (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Advancement opportunity

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Baxter Bouchillon - State Farm Agent in Covington, GA is seeking an Account Associate to support daily operations and customer success. You’ll help grow our office through strong client relations and by coordinating between customers and agency departments.

The role focuses on updating accounts, handling policy changes, processing claims, and working with underwriters to issue policies on time. If you are detail-oriented, a team player, and enthusiastic about building lasting relationships, we’d

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Attention to detail

Job description

Benefits:

• Simple IRA


• License reimbursement


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Bonus based on performance


• Competitive salary


• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 1999 and currently lead a close-knit team of four. Before becoming a State Farm agent, I worked in fire claims, but I always knew I wanted to follow in my father's footsteps as a second-generation State Farm agent. I'm a graduate of the University of Georgia and a proud parent of three adult children and grandparent to three wonderful grandchildren.

Our agency enjoys staying involved in the community through local events and believes that building strong relationships extends beyond serving our customers.

We offer health benefits, a Simple IRA, paid vacation, PTO, paid holidays, your birthday off, licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team with the benefits and flexibility needed to build a rewarding, long-term career.

Our culture is built around a small, tenured team that enjoys working together and supporting one another. I'm looking for someone who is detail-oriented, driven, and excited to help take our agency to the next level. If you're looking for a stable team where your contributions truly make a difference, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Associate for Baxter Bouchillon - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.


• Assist customers with policy changes and inquiries.


• Process insurance claims and follow up with customers on claim status.


• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.


• Excellent customer service and communication skills.


• Previous experience in insurance or a related field preferred.