Account Associate - State Farm Agent Team Member

Jesse Jones - State Farm Agent; Lancaster (OH); Presencial; USD 36 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Simple IRA

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Resumo da oferta

Jesse Jones - State Farm Agent in Ohio seeks an Account Associate to support daily operations and help customers achieve their financial and protection goals.

You will grow relationships, manage customer accounts, assist with policy changes and inquiries, process insurance claims, and coordinate with underwriters to ensure timely policy issuance. The role offers a Simple IRA, licensing reimbursement, coaching, team lunches, and growth opportunities, reflecting a commitment to work-life balance.

Qualificações

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsabilidades

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Conhecimentos

Organizational skills

Customer service

Communication skills

Descrição da oferta de emprego

Benefits:

• Simple IRA
• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2019 and currently lead a close-knit team of three. I’ve been with State Farm for 30 years, bringing decades of experience and industry knowledge to both our customers and team. I’m a proud graduate of The Ohio State University in Columbus, where I earned my B.A. Outside of work, I’m married with two children and love spending time outdoors. I’m also a big Buckeyes fan - my son is currently a junior at Ohio State, and my daughter is a proud Marine veteran.

Giving back is incredibly important to me. For the past seven years, I’ve volunteered with Meals on Wheels through Fairfield County’s Hub senior community. I’m also involved with Rotary and enjoy participating in local events and finding ways to serve and support the community around us.

Our agency offers a Simple IRA retirement plan, licensing reimbursement, professional coaching, team lunches, team-building events, and a strong commitment to work-life balance. We’re fortunate to have an experienced, tenured team and believe in giving our people the support and resources they need to succeed.

Our office culture is built around teamwork, relationships, and genuinely caring about the people we serve. I’m looking for someone who is highly motivated and shares that passion for making a positive impact in the community. If you want to build your career with an experienced, supportive team while doing meaningful work for the people around you, we’d love to meet you.

ROLE DESCRIPTION:

As Account Associate for Jesse Jones - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.