Account Associate - State Farm Agent Team Member

Diane Pierce - State Farm Agent; Chiefland (FL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Diane Pierce - State Farm Agent is seeking an Account Associate to support daily operations, nurture customer relationships, and act as a liaison between client needs and agency departments.

You will proactively market relevant insurance products and services, helping to grow the office while delivering excellent service and integrity to our customers. A collaborative, family-like team environment encourages professional growth.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Benefits:

• Simple IRA


• Licensing paid by agency


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

ABOUT OUR AGENCY:

I’ve been a State Farm agent since 1990 and currently lead a close-knit team of six. I earned my associate degree in Business from Abraham Baldwin Agricultural College and my bachelor’s degree in Marketing from Valdosta State College. Outside of work, I’ve been married for 41 years and have one son. I love cooking, fishing, and traveling with my husband whenever we get the chance.

Our agency offers health benefits, a Simple IRA retirement plan, licensing costs paid up front, coaching, and opportunities for continued career growth. We also offer a 35-hour work week, providing our team with a schedule that supports a healthy work-life balance.

One of the things I’m most proud of is the family-oriented culture we’ve created. I truly love my team and consider them family. We enjoy sharing meals, taking trips together, and celebrating the relationships we’ve built beyond the day-to-day work.

I’m looking for someone who leads with integrity and humility and has a genuine desire to serve others. If you want to build your career in a positive, supportive environment where people truly care about one another and the customers they serve, we’d love to meet you.

ROLE DESCRIPTION:

As an Account Associate for Diane Pierce - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.


• Assist customers with policy changes and inquiries.


• Process insurance claims and follow up with customers on claim status.


• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.


• Excellent customer service and communication skills.


• Previous experience in insurance or a related field preferred.