Account Associate - State Farm Agent Team Member

Reginald Grace - State Farm Agent; New Orleans (LA); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Reginald Grace - State Farm Agent in New Orleans is seeking an Account Associate to support daily operations and nurture customer relationships. You will help grow the office by marketing relevant products and serving as a liaison between customers and agency departments.

The role emphasizes accuracy, strong communication, and a commitment to excellent service, with opportunities for advancement and a balanced schedule in a local team focused on long-term careers.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Job description

Benefits

• License reimbursement


• 401(k)


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

About our agency

I opened my agency in 2021 after spending more than 20 years with State Farm. Before becoming an agent, I worked as a Claims Adjuster and Field Specialist, experiences that gave me a deep understanding of how to help customers through every stage of life. I'm a proud Baton Rouge native, a dedicated LSU fan, and enjoy international travel and spending time with my family.

Giving back to our community is important to our agency. We proudly support local schools through back-to-school drives and pizza parties, and we're always looking for ways to make a positive impact where we live and work.

Our agency offers health benefits, a 401(k), two weeks of paid vacation, paid holidays, team luncheons, performance incentives, flex days for meeting goals, and a strong commitment to work-life balance. We believe in recognizing hard work and celebrating our team's success.

Our culture is built around teamwork, accountability, and a shared commitment to excellence. We work hard, support one another, and stay focused on achieving our goals together. I'm looking for someone who is goal-oriented, dependable, and ready to put in the effort to build a rewarding long-term career.

Role Description

As an Account Associate for Reginald Grace - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.


• Assist customers with policy changes and inquiries.


• Process insurance claims and follow up with customers on claim status.


• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.


• Excellent customer service and communication skills.


• Previous experience in insurance or a related field preferred.