Account Manager - State Farm Agent Team Member

Reginald Grace - State Farm Agent; New Orleans (LA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Reginald Grace - State Farm Agent is seeking an Account Manager to support daily operations and customer success. You help grow our agency through meaningful customer relations and act as a liaison between customer needs and agent office departments.

You improve the lives of customers by proactively marketing relevant products and services. The role emphasizes developing relationships, conducting policy reviews, and resolving complex customer issues while leveraging knowledge of our insurance

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Sales skills

Relationship building

Communication

Job description

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our agency

I opened my agency in 2021 after spending more than 20 years with State Farm. Before becoming an agent, I worked as a Claims Adjuster and Field Specialist, experiences that gave me a deep understanding of how to help customers through every stage of life. I'm a proud Baton Rouge native, a dedicated LSU fan, and enjoy international travel and spending time with my family.

Giving back to our community is important to our agency. We proudly support local schools through back-to-school drives and pizza parties, and we're always looking for ways to make a positive impact where we live and work.

Our agency offers health benefits, a 401(k), two weeks of paid vacation, paid holidays, team luncheons, performance incentives, flex days for meeting goals, and a strong commitment to work-life balance. We believe in recognizing hard work and celebrating our team's success.

Our culture is built around teamwork, accountability, and a shared commitment to excellence. We work hard, support one another, and stay focused on achieving our goals together. I'm looking for someone who is goal-oriented, dependable, and ready to put in the effort to build a rewarding long-term career.

Role description

As anAccount Manager for Reginald Grace - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.